Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
BusinessAnalyst

Amber Rose-Thompson

Pittsburgh,PA

Summary

Loyal and Highly compassionate professional with 15+ years experience working in fast paced, diversified settings. Motivated in providing quality care and building rapport with families. Regarded for exceptional client care, courteous demeanor and gaining families and individuals trust.

Overview

11
11
years of professional experience

Work History

Family Development Specialist

Family Resources/Hill District Family Center
08.2022 - Current

Responsible for curriculum planning, family goals development with a caseload of prenatal women, infants/toddlers and their families. On going recruitment and applications

Responsibilities:

  • Provides supervisor with accurate, complete and timely information as it relates to clients and other program activities
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Establishes positive partnerships with community resource providers
  • Understands the eligibility requirements and screening procedures of community resources
  • Participates in service coordination meetings
  • Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
  • Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
  • Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
  • Refers families to needed resources
  • Works with parents to ensure that all immunizations and other medical and/or dental follow-up are completed
  • Plans/conducts small group meetings/socializations for enrolled infants/toddlers and/or families
  • Works with parents, infants or toddlers, and families individually and in small groups on age appropriate activities that promote language, cognitive, social, emotional and physical development
  • Leads parents in conducting and interpreting assessments of child's developmental needs
  • Assists families in identifying strengths and needs and develops individual plans to meet their needs
  • Builds nurturing relationships with families and regularly helps family members to evaluate their growth and development

Intervention Coordinator

Family Resources
05.2019 - 08.2022
  • Collected and analyzed client information from various intervention programs to prepare reports submitted to: DHS, CCBH, and YFTI
  • Gathered and organized materials to support operations.
  • Completed forms and reports to facilitate admission, transfer or discharge.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Collected, validated, and distributed information to employees.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Monitored front areas so that questions could be promptly addressed.
  • Utilized proactive communication abilities to resolve employment-related disputes.
  • Handled incoming and outgoing shipping and receiving activities.

Site Supervisor

Family Resources
04.2017 - 05.2019

Responsible for overseeing the planning and implementation of programming and activities, to maintain a safe program environment and to engage, interact, and monitor the behavior of children, ages five
through eighteen. Taking regular attendance, building partnerships and goal setting with families .On going recruitment and application process.

Responsibilities:

  • Creates positive connections with youth to enhance their confidence, emotional intelligence and social responsibility, as well as attract and retain youth in the program
  • Creates a nurturing out‐of‐school‐time environment that is a physically and emotionally safe place for youths voice and choice, through the use of Positive Youth Development, Positive Staff Development, and on‐going collaboration with the Positive Connections Coach.
  • Oversees quality and consistent delivery of programming related to state and local food handling regulations and housing authority requirements
  • Supports the social and emotional needs of youth by facilitating activities that are intentionally designed, trauma‐informed and age‐appropriate; promotes learning and integration of the evidence‐based curriculum PATHS.
  • Provides Youth Workers ongoing support with, supervisions and training to insure appropriate structure, positive connections and safety within the site.
  • Responsible for implementation of Positive Staff and Youth Development in collaboration with Positive Connection Coach.
  • Commits to growth and change by creating hope for children and staff in an ever‐changing environment
  • Builds and maintains relationships with children,
    families, community partners and stakeholders
  • Participates in service coordination meetings
  • Promotes parent involvement in working with their children
  • Refers families to needed resources
  • Developed work schedules for team members to maximize shift coverage.
  • Oversaw employee attendance and ordered new materials for sites.

Case Manager

Three Rivers Youth
06.2013 - 09.2016
  • Observed and monitored client behavior and responses to treatment
  • Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions
  • Developed and implemented treatment plans and modified when needed
  • Maintained a caseload of 12 children in group home placements while in public school
  • Presented case history material to review and discuss with staff members, Caseworkers, Probation Officers and therapist to ensure all goals where met
  • Offered expert testimony for legal consultations and court hearings
  • Ensured active case list was current
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Developed and implemented safety plans for clients at risk of harm to provide protection.
  • Stayed in close contact with Parents, Caseworkers, Therapist, Probation Officers and Medical professionals to develop and implement individualized goals for youth.

Education

Social Work/child Development

Community College of Allegheny County
Pittsburgh, PA

Medical Assistant

Sanford Brown Institute
Pittsburgh, PA

Skills

  • First Aid/CPR
  • Customer service
  • Excellent work ethic
  • Milestones understanding
  • Activity implementation
  • Lesson Planning
  • Early Childhood Education
  • Data and Records Management
  • Charting and scheduling
  • Individual Service planing
  • Motivational Interviewing
  • Family Services
  • Case Management
  • Family Support
  • Community Resources
  • Home Visits
  • Client Documentation
  • Prevention strategies

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Family Development Specialist

Family Resources/Hill District Family Center
08.2022 - Current

Intervention Coordinator

Family Resources
05.2019 - 08.2022

Site Supervisor

Family Resources
04.2017 - 05.2019

Case Manager

Three Rivers Youth
06.2013 - 09.2016

Social Work/child Development

Community College of Allegheny County

Medical Assistant

Sanford Brown Institute
Amber Rose-Thompson