Loyal and Highly compassionate professional with 15+ years experience working in fast paced, diversified settings. Motivated in providing quality care and building rapport with families. Regarded for exceptional client care, courteous demeanor and gaining families and individuals trust.
Overview
11
11
years of professional experience
Work History
Family Development Specialist
Family Resources/Hill District Family Center
08.2022 - Current
Responsible for curriculum planning, family goals development with a caseload of prenatal women, infants/toddlers and their families. On going recruitment and applications
Responsibilities:
Provides supervisor with accurate, complete and timely information as it relates to clients and other program activities
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Documented data and completed accurate updates to case records.
Establishes positive partnerships with community resource providers
Understands the eligibility requirements and screening procedures of community resources
Participates in service coordination meetings
Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Refers families to needed resources
Works with parents to ensure that all immunizations and other medical and/or dental follow-up are completed
Plans/conducts small group meetings/socializations for enrolled infants/toddlers and/or families
Works with parents, infants or toddlers, and families individually and in small groups on age appropriate activities that promote language, cognitive, social, emotional and physical development
Leads parents in conducting and interpreting assessments of child's developmental needs
Assists families in identifying strengths and needs and develops individual plans to meet their needs
Builds nurturing relationships with families and regularly helps family members to evaluate their growth and development
Intervention Coordinator
Family Resources
05.2019 - 08.2022
Collected and analyzed client information from various intervention programs to prepare reports submitted to: DHS, CCBH, and YFTI
Gathered and organized materials to support operations.
Completed forms and reports to facilitate admission, transfer or discharge.
Tracked records, filed documents and maintained communication between clients to manage office activities.
Used job-related software to draft and finalize written correspondence and documentation.
Participated in workshops and in-service meetings to enhance personal growth and professional development.
Collected, validated, and distributed information to employees.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Monitored front areas so that questions could be promptly addressed.
Utilized proactive communication abilities to resolve employment-related disputes.
Handled incoming and outgoing shipping and receiving activities.
Site Supervisor
Family Resources
04.2017 - 05.2019
Responsible for overseeing the planning and implementation of programming and activities, to maintain a safe program environment and to engage, interact, and monitor the behavior of children, ages five
through eighteen. Taking regular attendance, building partnerships and goal setting with families .On going recruitment and application process.
Responsibilities:
Creates positive connections with youth to enhance their confidence, emotional intelligence and social responsibility, as well as attract and retain youth in the program
Creates a nurturing out‐of‐school‐time environment that is a physically and emotionally safe place for youths voice and choice, through the use of Positive Youth Development, Positive Staff Development, and on‐going collaboration with the Positive Connections Coach.
Oversees quality and consistent delivery of programming related to state and local food handling regulations and housing authority requirements
Supports the social and emotional needs of youth by facilitating activities that are intentionally designed, trauma‐informed and age‐appropriate; promotes learning and integration of the evidence‐based curriculum PATHS.
Provides Youth Workers ongoing support with, supervisions and training to insure appropriate structure, positive connections and safety within the site.
Responsible for implementation of Positive Staff and Youth Development in collaboration with Positive Connection Coach.
Commits to growth and change by creating hope for children and staff in an ever‐changing environment
Builds and maintains relationships with children,
families, community partners and stakeholders
Participates in service coordination meetings
Promotes parent involvement in working with their children
Refers families to needed resources
Developed work schedules for team members to maximize shift coverage.
Oversaw employee attendance and ordered new materials for sites.
Case Manager
Three Rivers Youth
06.2013 - 09.2016
Observed and monitored client behavior and responses to treatment
Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions
Developed and implemented treatment plans and modified when needed
Maintained a caseload of 12 children in group home placements while in public school
Presented case history material to review and discuss with staff members, Caseworkers, Probation Officers and therapist to ensure all goals where met
Offered expert testimony for legal consultations and court hearings
Ensured active case list was current
Facilitated individual and group sessions to promote positive behavior change for clients.
Developed and implemented safety plans for clients at risk of harm to provide protection.
Stayed in close contact with Parents, Caseworkers, Therapist, Probation Officers and Medical professionals to develop and implement individualized goals for youth.
Education
Social Work/child Development
Community College of Allegheny County
Pittsburgh, PA
Medical Assistant
Sanford Brown Institute
Pittsburgh, PA
Skills
First Aid/CPR
Customer service
Excellent work ethic
Milestones understanding
Activity implementation
Lesson Planning
Early Childhood Education
Data and Records Management
Charting and scheduling
Individual Service planing
Motivational Interviewing
Family Services
Case Management
Family Support
Community Resources
Home Visits
Client Documentation
Prevention strategies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Family Development Specialist
Family Resources/Hill District Family Center
08.2022 - Current
Intervention Coordinator
Family Resources
05.2019 - 08.2022
Site Supervisor
Family Resources
04.2017 - 05.2019
Case Manager
Three Rivers Youth
06.2013 - 09.2016
Social Work/child Development
Community College of Allegheny County
Medical Assistant
Sanford Brown Institute
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