Amber Ross
Tyler,TX
Summary
Focused professional expertly manages cleaning and maintenance projects. Experienced cleaning wide range of buildings and facilities. Comfortable using hand brooms, power scrubbers, sweepers and vacuum cleaners to meet company standards.
Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.
Meticulous Cleaner - Housekeeper with good performance record maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting, and polishing. Proven history of performing with excellent work ethic and dependability.
Overview
13
13
years of professional experience
Work History
Janitor
Just plain clean
Tyler, Texas
06.2024 - Current
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Moved equipment and furniture to thoroughly clean space.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Checked and stocked inventory throughout facility to meet expected demands.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Empty wastebaskets and trash containers.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Maintain janitorial supply inventory.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Maintained accountability for building keys, master keys and access cards.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Dusted furniture, machines or equipment.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Stripped, sealed and polished floors.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Followed company uniform, performance and security policies with every job.
- Kept business entrances clean, tidy and professional in appearance.
- Discarded cardboard boxes and trash in compactors and balers.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Organized custodial closets to easily find equipment and supplies.
- Serviced, cleaned and restocked restrooms.
- Sweep, mop and vacuum floors of all areas.
Cahier
Exxon Gas Station
Huntsville, TX
01.2019 - 05.2024
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Stocked shelves with merchandise when needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Deli manager /Head Cashier
Shell Gas Station
Riverside, TX
04.2015 - 01.2019
- Ensured cleanliness and sanitation of deli area, equipment, and supplies.
- Prepared and led food service training programs to teach staff various tasks.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Prepared workstations with ingredients and tools to increase efficiency.
- Ordered necessary deli supplies to maintain stock levels.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Supervised deli staff to ensure efficient customer service.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained new employees on proper food handling techniques and safety regulations.
- Reviewed invoices from vendors for accuracy prior to payment processing.
- Explained goals and expectations required of trainees.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Oversaw food preparation, production and presentation according to quality standards.
- Managed daily operations of the deli including staffing, scheduling, merchandising.
- Developed weekly schedules for deli staff to ensure adequate coverage during peak hours.
Server
IHOP
Tyler, TX
07.2012 - 04.2015
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Set up tables in between patrons to reduce wait times.
Education
High School Diploma -
Lindale High School
Lindale, TX05-2023
Skills
- Floor waxing
- Entryway management
- Recycling support
- Customer service-focused
- Polishing surfaces
- Skilled housekeeper
- Pressure washing
- Vacuum operation
- Cleaning expertise
- Bathroom sanitation
- Excellent communication skills
- Cleaning supply management
Timeline
Janitor
Just plain clean
06.2024 - Current
Cahier
Exxon Gas Station
01.2019 - 05.2024
Deli manager /Head Cashier
Shell Gas Station
04.2015 - 01.2019
Server
IHOP
07.2012 - 04.2015
High School Diploma -
Lindale High School