Amber Roy

Achieved efficient access to ports and management of PICC lines to support patient care. Completed blood draws and IV starts with precision for effective treatment delivery. Educated patients on injection procedures and successfully administered injections. Recorded and assessed patients' vital signs to monitor health status. Administered fluids and pre-medications, improving patient readiness for procedures.

• Cared for wounds, provided treatments, and assisted with procedures.
• Educated patients and families on health management, fostering understanding of conditions and treatment options.
• Trained junior nurses in best practices for patient care, enhancing team efficiency and skill development.
• Streamlined workflow processes to improve patient care delivery, reducing wait times and increasing satisfaction scores.
• Dressed and treated wounds in accordance with healthcare protocols, provided treatments, and assisted with procedures.
• Assisted with admissions, appointments, transfers, and discharges.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
• Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.

• Monitored patients' vital signs, documenting changes to facilitate timely medical interventions.
• Administered medications and treatments per physician orders, ensuring patient safety and compliance with regulations.
• Collaborated with healthcare teams to develop and implement individualized care plans for optimal patient outcomes.
• Evaluated patient progress and adjusted care plans accordingly to meet evolving health needs.
• Comforted and counseled patients and families throughout care process.

• Prepared operating room for surgical procedures by establishing a sterile field and ensuring all necessary instruments were readily available.
• Maintained aseptic technique throughout the procedure.
• Ensured that all equipment was functioning properly prior to use in the operating room.
• Identified potential problems before they occurred by closely observing the sterile field and personnel involved in the procedure.
• Performed instrument counts before, during, and after surgeries as required by hospital policy.
• Performed instrument counts before, during, and after surgeries according to hospital policy.
• Maintained organized working environment in OR through efficient cleaning, stocking of supplies, and systematic organization of equipment carts.

• Maintained and ensured functionality of endoscopy equipment through regular cleaning, sterilizing, and troubleshooting.
• Ensured that all instruments used during endoscopic procedures were functioning properly before use.
• Verified proper function of all instruments prior to endoscopic procedures to ensure patient safety and procedure accuracy.
• Maintained endoscopy equipment, including cleaning, sterilizing and troubleshooting.
• Applied sterile technique principles in patient preparation for procedures, enhancing safety and compliance with health standards.

• Monitored daily operations of the front office team, including check-in and check-out procedures and guest services.
• Led front office staff, fostering a supportive environment that encouraged teamwork and adherence to hotel policies.
• Ensured high customer service standards while guiding staff compliance with hotel policies and procedures.
• Trained new hires on proper front desk operations and provided ongoing coaching to ensure job performance excellence.
• Ensured that all guest requests were handled promptly, accurately, courteously and professionally.
• Conducted weekly meetings with front office staff to discuss updates on current projects, share best practices and provide feedback on their performance.
• Performed regular audits of Front Desk operations to ensure accuracy and efficiency in guest service delivery.
• Facilitated weekly meetings with front office staff to communicate project updates, share best practices, and deliver performance feedback.
• Analyzed data from various sources to identify areas for improvement within the Front Office team.

• Greeted visitors and assisted with inquiries to ensure a positive experience.
• Greeted visitors and provided them with assistance.
• Scheduled appointments for clients and customers, optimizing calendar efficiency.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
• Managed incoming mail distribution, courier services, and document photocopying to streamline office operations.
• Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
• Ensured that all necessary forms were completed accurately prior to submitting them for processing.

• Greeted visitors and assisted with inquiries to enhance their experience.
• Greeted visitors and provided them with assistance.
• Scheduled and confirmed appointments for clients and management team to optimize calendar efficiency.
• Organized materials and maintained reception area to create a welcoming environment.
• Scheduled and confirmed appointments and meetings for the management team.

• Greeted visitors and assisted with inquiries to ensure a welcoming environment.
• Greeted visitors and provided them with assistance.
• Scheduled appointments for clients, customers, and other visitors.
• Organized materials and maintained tidiness of reception area to enhance visitor experience.
• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
• Coordinated incoming mail distribution, courier services, faxes, and photocopying to support office operations.
• Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.