Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amber Ruiz

Rancho Cucamonga,CA

Summary

Dynamic professional with a proven track record in supply chain, leadership, and team development. Adept at driving continuous improvement initiatives to enhance operational efficiency. Demonstrated ability to lead teams and optimize processes for sustainable growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Manager - Air Gateway

Amazon
Riverside, CA
09.2022 - 12.2023
  • Direct day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Implemented policies and standard operating procedures and managed quality, productivity, and logistics.
  • Conducted Staffing Reduction Continuous Improvement project and presented to the Air Network. Yearly savings of $116K by reducing 112 hours per week from the labor plan.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Improved site productivity by 34% by holding trainings with Operations and Area Managers on how to plan based on volume and hours.
  • Collaborated with Process Engineering to launch co-loads at KRIV. Designed process flow to minimize touches, created standard work for process. The yearly savings from transitioning four delivery station’s to co-load is currently $101,800.

Area Manager - Air Gateway

Amazon
Riverside, CA
01.2019 - 09.2022
  • Launched first Amazon Air Gateway in the Network.
  • Developed and mentored over 24 different L4, L5, and L6 managers on change management, shift planning and on continuous improvement projects.
  • Led and supported five different continuous improvement plans which generated annualized savings of $4.42MM.
  • Evaluated schedules, orders and forecasts to plan processes and meet timetables.
  • Assisted senior leadership team during executive decision-making process by generating reports to recommend corrective actions and improvements.
  • Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.

Procurement Operations Analyst

Amazon
Aurora, IL
06.2018 - 01.2019
  • Modified outbound pack department layout at MDW9 and DET1 to decrease indirect labor costs.
  • Managed three projects which yielded more than $400,000 in yearly savings in the span of 8 months.
  • Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
  • Reduced and controlled expenses by looking at alternative products to stock in building.

Area Manager

Amazon
Aurora, IL
06.2017 - 06.2018
  • Trained two tier 3 Process Assistants, whose results increased productivity by 42%.
  • Promoted four Tier 1 associates into Tier 3 Operations Leadership Process Assistants.
  • Successfully led key project which resulted in 74% improvement in productivity.
  • Implemented drop zones to improve picker efficiency by 23%.
  • Provided direction to a team of 70-110 associates to ensure timely shipment of customer orders.
  • Planned and executed multiple shifts for productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor.

Assistant Manager - Prime Now

Amazon
Chicago, IL
05.2015 - 06.2017
  • Launched the first Amazon Illinois site (Chicago - UIL1 Prime Now).
  • Coordinated physical workflows for all departments (pick and pack, receive, stow, and ICQA).
  • Reported on concessions and 3P vendors metrics for weekly report out and provided root causes and solutions.
  • Launched Fresh and Hot Wheels (food delivery) at Chicago Prime Now.
  • Launch training coordinator for the San Antonio, Texas Prime Now site - Responsible for training the Assistant Managers and new associates at location. Provided assistance to Site Leadership on site layout for efficiency.
  • Adjusted building's order capacity and ordered drivers based on volume.
  • Built, optimized, and assigned delivery routes.

Education

Bachelor of Science - Information Technology Management

Lewis University
2013

Associate of Science - undefined

Moraine Valley Community College
2007

Skills

  • Strategic planning
  • Procedure development
  • Data analysis
  • Decision making
  • Problem solving
  • Critical thinking
  • Communication
  • Motivator

Certification

  • Lean Six Sigma - Yellow Belt - 2022

Timeline

Operations Manager - Air Gateway

Amazon
09.2022 - 12.2023

Area Manager - Air Gateway

Amazon
01.2019 - 09.2022

Procurement Operations Analyst

Amazon
06.2018 - 01.2019

Area Manager

Amazon
06.2017 - 06.2018

Assistant Manager - Prime Now

Amazon
05.2015 - 06.2017

Bachelor of Science - Information Technology Management

Lewis University

Associate of Science - undefined

Moraine Valley Community College

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Amber Ruiz