Amber Runyon
Van Wert,OH
Summary
Experienced with therapeutic support and patient care in mental health settings. Utilizes crisis intervention techniques to effectively manage patient needs. Knowledge of therapeutic communication ensures supportive and empathetic approach to mental health care. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Ridgeview Behavioral Hospital
10.2023 - Current
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Organized recreational activities to assist in patient recovery.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Crew Member Shift Manager
Tim Hortons
01.2022 - 06.2024
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Implemented safety protocols for both employees and customers, maintaining compliance with company policies and local regulations.
- Managed cash handling procedures accurately, ensuring proper accountability at the end of each shift.
- Resolved customer complaints and issues professionally, ensuring repeat business and loyalty.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Maintained store cleanliness and organization, contributing to an overall inviting atmosphere for customers.
- Increased customer satisfaction by consistently providing friendly, attentive service to all patrons.
Direct Support Professional
Limitless
10.2022 - 06.2023
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
Education
High School Diploma -
Crestview Local Schools
Convoy, OH05-2019
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Suicide prevention
- Patient safety management
- Crisis intervention
- Problem-solving
- Compassionate care
Certification
- Crisis Prevention Institute (CPI) Certification - Crisis Prevention Institute.
- CPR/AED Certification
CPI
We have CPI training to teach all employees how to safely defuse violent, hostile, or anxious situations. This is to help the employees identify dangerous situations to staff as well as other patients. This helps us recognize situations that are or could be violent. It teaches the employees how to use de-escalation techniques to diffuse situations nonverbally without causing harm or injury. This training allows us to learn safe physical intervention strategies to keep patients and staff safe.
Timeline
Mental Health Technician
Ridgeview Behavioral Hospital
10.2023 - Current
Direct Support Professional
Limitless
10.2022 - 06.2023
Crew Member Shift Manager
Tim Hortons
01.2022 - 06.2024
- Crisis Prevention Institute (CPI) Certification - Crisis Prevention Institute.
- CPR/AED Certification
High School Diploma -
Crestview Local Schools
Similar Profiles
Abbey RowlandAbbey Rowland
Psychiatric Technician at Ridgeview Behavioral HospitalPsychiatric Technician at Ridgeview Behavioral Hospital
Paiten FuerstPaiten Fuerst
Mental Health Technician at Ridgeview Behavioral HospitalMental Health Technician at Ridgeview Behavioral Hospital
KEZA KASENDEKEZA KASENDE
Psychiatric Registered Nurse at Ridgeview Behavioral HospitalPsychiatric Registered Nurse at Ridgeview Behavioral Hospital