Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Hudson Mechanical
Crosby
03.2025 - 04.2025
Processed vendor invoices and ensured timely payments to maintain strong supplier relationships.
Reviewed and verified accuracy of all accounts payable transactions and documentation.
Maintained organized electronic files for all invoices and payment records for easy retrieval.
Communicated with vendors to resolve discrepancies and clarify payment terms effectively.
Assisted with month-end closing activities as needed.
Reconciled vendor statements, investigated and resolved discrepancies.
Reviewed receipts and invoices to ensure compliance with company policies.
Maintained organized digital files for all processed expense documentation.
Knowledge of QuickBooks.
HR Manager/Human Resources Payroll Specialist
Protect Controls Inc
11.2021 - 09.2024
Handle Payroll for all Employees at Pci
Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
Monitored and handled employee claims involving performance-based and harassment incidents.
Onboarding New Hires
Fmla Expert
Terminations
Payroll Taxes
Handles 401k/ Loans and Benefits (Health/Vision/Dental/Fsa)
Deduction from payroll
Child Support Payment
Exit interviews
Background Checks
I9 Verification
Pays workers comp bills and report claims
Recruiting employees through incentives system and with employment agencies
Purchasing Dept -Ability to create purchase orders in our Great Plains Software
Extensive knowledge of current PCI employee's resume and their abilities in each plant department
Handled caterings for board meetings, conference and meeting room set-up and the PCI quarterly celebrations of 200 + Personnel
Nurse Assistant
HCA Kingwood Medical Center
03.2020 - 11.2021
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
Assisted patients with activities of daily living, promoting independence and dignity.
Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Account Executive - Payables and Receivables
Strike LLC
07.2018 - 12.2018
Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
Streamlined payables and receivables processes by implementing efficient systems and software tools.
Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
Trained new employees on company-specific accounting software and procedures, increasing efficiency within the department.
Improved invoice processing time by creating a standardized template for all departments to use when submitting expenses.
Enhanced invoice processing efficiency by implementing new software system, significantly reducing errors in payables and receivables.
Matched purchase orders with invoices and recorded necessary information.
Entered figures using 10-key calculator to compute data quickly.
Front Desk Administrator
Ramada East Hotel
06.2011 - 07.2018
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
Improved office organization by implementing effective filing systems and document management practices.
Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
Assisted in the coordination of events and meetings, ensuring seamless logistics and positive outcomes.
Handled sensitive information with discretion, maintaining client confidentiality at all times.
Managed multi-line phone systems, directing calls to appropriate departments for efficient communication.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Coordinated travel arrangements for staff members, ensuring timely bookings and cost-effective options.
Managed invoicing procedures accurately resulting in fewer billing disputes from guests.
Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
Conducted regular inventory checks on supplies allowing proactive restocking before depletion caused delays.
Monitored front areas so that questions could be promptly addressed.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Trained team members on new hotel services and products to support promotional efforts.
Revenue Cycle Project Coordinator at ColumbiaDoctors of the Hudson Valley, (Hudson HearRevenue Cycle Project Coordinator at ColumbiaDoctors of the Hudson Valley, (Hudson Hear
Medical Coding Specialist at Hudson Falls Family Practice/Family Practice Hudson FallsMedical Coding Specialist at Hudson Falls Family Practice/Family Practice Hudson Falls