Amber Salcedo
Administrative Assistant
Atwater,CA
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
14
14
years of professional experience
10
10
years of post-secondary education
Work History
Administrative Assistant
DMC Construction
Merced, CA
01.2016 - 12.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Executed record filing system to improve document organization and management.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Handled client correspondence and tracked records to foster office efficiency.
- Coordinated bookkeeping activities in QuickBooks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Administrative Assistant
E & J Elite Plumbing
Merced, CA
01.2016 - 12.2017
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
- Executed record filing system to improve document organization and management.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Handled client correspondence and tracked records to foster office efficiency.
- Coordinated bookkeeping activities in QuickBooks.
Barista
Starbucks
Merced, CA
07.2008 - 12.2015
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Cleaned counters, machines, utensils and seating areas daily.
- Cultivated to recall customers' names and address each by name.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Complied with standards for merchandising, stocking and storing product.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Educated coworkers and customers about new products.
- Trained new employees in groups and in one-on-one scenarios.
Education
High School Diploma -
Merced High School
Merced, CA 08.2004 - 08.2008
No Degree - Liberal Studies
Merced College
Merced, CA 08.2009 - 08.2015
Skills
Office administration
Invoice Processing
Fluent in Spanish
AP/AR proficiency
Employee timesheet processing
Office management
Customer and client relations
Recordkeeping
Bookkeeping
Account Reconciliation
Timeline
Administrative Assistant
DMC Construction
01.2016 - 12.2020
Administrative Assistant
E & J Elite Plumbing
01.2016 - 12.2017
No Degree - Liberal Studies
Merced College
08.2009 - 08.2015
Barista
Starbucks
07.2008 - 12.2015
High School Diploma -
Merced High School
08.2004 - 08.2008