Amber Santillan

Visionary and results-driven Healthcare Leader and Registered Nurse with extensive experience directing clinical operations, supervising multidisciplinary teams, and driving organizational performance across home health, education, occupational health, and risk adjustment consulting. Proven ability to inspire and mentor staff, implement compliance strategies, and optimize patient care delivery. Skilled in provider education, regulatory adherence, and performance analysis, with expertise in Medicare guidelines, OASIS documentation, and risk adjustment coding (CPC certified). Adept at building collaborative relationships with physicians, administrators, and healthcare teams to achieve excellence in patient outcomes, operational efficiency, and organizational growth. Fluent in English and Spanish, with a passion for advancing healthcare leadership and innovation.

• Registered Nurse
• Basic Life Support (BLS)
• Hearing & Vision Screening
• Certified Professional Coder (CPC), AAPC

• English, Native/Bilingual
• Spanish, Native/Bilingual

• Directed provider education and performance improvement for large physician groups at UnitedHealth Group, driving compliance and quality outcomes.
• Supervised and mentored multidisciplinary teams in home health, ensuring adherence to Medicare guidelines and regulatory standards.
• Developed and implemented individualized care plans for diverse patient populations, balancing clinical excellence with compassionate support.
• Led academic instruction and mentorship as a Clinical Instructor, preparing nursing students for professional practice.
• Oversaw compliance and documentation accuracy in risk adjustment coding, optimizing reimbursement and regulatory adherence.
• Managed clinical operations in varied settings including hospitals, occupational health, and plasma donation centers, demonstrating adaptability and leadership.