Amber Schiliro
Delran,NJ
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Eager to learn with the ability to apply new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Vehicle Management Clerk
Holman Ford
08.2024 - Current
- Stock New Inventory & get it ready for inspection
- Enter data into information systems for inventory control, accounting, and fleet record keeping
- Interact with the sales and service department
- Manage vehicle trades with other locations
- Maintained filing system and organized documents for easy retrieval of information
Receptionist/Greeter
Holman Ford
11.2023 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted both the General Sales Manager and Preowned Vehicle Manager with inventory maintenance.
Call Center Representative
American Heritage Credit Union
12.2021 - 10.2023
- Identified and resolved discrepancies and errors in customer accounts
- Responded to customer inquiries via telephone, email and live chat to provide updated information
- Resolved complaints to satisfy customers and encourage future transactions
- Built positive relationships with customers by providing exceptional customer service
Education
High School Diploma -
Archbishop Ryan High School
06.2017
Skills
- Exemplary Customer Service
- Verbal and Written Communications
- Phone Etiquette
- Organizational Skills
- Problem Solving
- Time Management
- Database entry
- Administrative Support
Timeline
Vehicle Management Clerk
Holman Ford
08.2024 - Current
Receptionist/Greeter
Holman Ford
11.2023 - 08.2024
Call Center Representative
American Heritage Credit Union
12.2021 - 10.2023
High School Diploma -
Archbishop Ryan High School
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