Amber Schiller
Lake Worth,FL
Summary
Versatile and achievement-oriented professional with a background at D & L Cabling Inc., where I enhanced office efficiency and customer satisfaction. Proficient data entry and administrative support, I excel in fostering professional relationships and streamlining processes. My proactive approach and customer service skills have significantly contributed to operational success.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
D & L Cabling Inc.
01.2010 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained inventory of office supplies and placed orders.
- Conducted research for project proposals, compiling information that supported winning bids.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Home Health Care Assistant
Diamond Living Trust
02.2014 - 09.2023
- Adapted caregiving approaches based on individual patient preferences, respecting unique cultural backgrounds or beliefs.
- Improved patient comfort by providing compassionate and attentive care.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as prescribed, ensuring proper dosage and timely intake.
- Documented daily observations and progress in patient records, maintaining accurate information for healthcare team reference.
- Monitored vital signs and reported any abnormal findings to the supervising nurse promptly.
- Prepared nutritious meals according to dietary restrictions, contributing to overall patient health.
- Implemented fall prevention strategies within the home environment, minimizing potential injury risks for patients.
- Maintained clean and safe living environments, reducing the risk of infections and accidents.
- Provided emotional support to patients and their families, fostering a positive atmosphere during difficult times.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Assisted with end-of-life care.
Logistics Coordinator's Assistant
Target
01.2007 - 09.2010
- Tracked orders and notified customers of status or potential delays.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed daily logs for management review.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
High School Diploma -
Friendswood High School
Friendswood, TX05-1999
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Scheduling
- Documentation and recordkeeping
- Appointment scheduling
- Verbal communication
- Invoice processing
- Accounting support
Timeline
Home Health Care Assistant
Diamond Living Trust
02.2014 - 09.2023
Administrative Assistant
D & L Cabling Inc.
01.2010 - 08.2024
Logistics Coordinator's Assistant
Target
01.2007 - 09.2010
High School Diploma -
Friendswood High School