Amber Schultz
Arlington,US
Summary
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the needs the business. Team player with a strong desire to provide the best possible care.
Overview
22
22
years of professional experience
Work History
Family Service Specialist Aide
Department Of Social Services
08.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Built and managed relationships with key clients and partners to drive growth.
- Facilitated safe and appropriate family times for children and parents in the departments care
Daycare Provider
Self employed
08.2013 - 08.2023
- Created age-appropriate activities and programs for children ranging in age from 1 to 5
- Used developmentally appropriate discipline to enforce rules and manage behavior
- Ran an in-home daycare for 2 infants, 8 toddlers and preschoolers
- Assisted children in developing motor skills in preparation for preschool and kindergarten
- Prepared nutritious foods and beverages for children based on dietary recommendations and personal preferences
- Prepared nutritious breakfasts, lunches, dinners, and snacks for the kids
- Taught the kids to be patient and understanding of others
- Was in charge of keeping weekly payments and year end invoices for each family.
Team Lead
Target
10.2002 - 05.2013
- Organized sales, service and merchandising to help drive sales growth
- Lead a team of team members to provide a great experiences for the guests
- By providing great guest service and a well maintained area
- Asses team members performances and evaluate them though conversation and annual reviews
- Help select the right fit for team members by conducting interviews
- Mentor team members to help the get promoted with in the company
- Weekly team member schedule writing.
Education
Business Administration - Associates Degree -
Southeast Technical Institute
Sioux Falls, SD01.2005
Accounting - Associate dredge -
Southeast Technical Institute
Sioux Falls, SD01.2004
Skills
- Efficient under pressure
- Documentation Management
- Customer Relations
- Employee scheduling
- Detail-oriented
- Effective leader
- Supervision
- Dependable
- Efficient multi-tasker
- Customer service
- Creative
- People-oriented
Timeline
Family Service Specialist Aide
Department Of Social Services
08.2023 - Current
Daycare Provider
Self employed
08.2013 - 08.2023
Team Lead
Target
10.2002 - 05.2013
Business Administration - Associates Degree -
Southeast Technical Institute
Accounting - Associate dredge -
Southeast Technical Institute