Amber Seaman
Gastonia,North Carolina
Summary
Communications Director at TLC Co-op, adept in social media strategies and written documentation. Mentored youth at Southside Baptist Church, fostering personal growth. Skilled in MS Office, Google Docs, and social media platforms, demonstrating exceptional problem-solving abilities. Enthusiastic Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Excellent customer service and conflict management skills.
Overview
14
14
years of professional experience
Work History
Communications Director
TLC Co-op
05.2023 - Current
- Implemented social media strategies, boosting online presence and audience engagement.
- Drafted and distributed emails, digital assignments, and announcements.
- In conjunction with other leaders, oversaw social media platforms.
- Created documents for distribution using MS Office and Google Docs.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Worked with leadership team to draft various materials, including by-laws and member handbook.
Youth Leader Assistant
Southside Baptist Church
08.2022 - Current
- Promoted volunteerism within the community by identifying service opportunities for youth members to engage in meaningful work beyond their immediate surroundings.
- Served as a mentor for young members, providing guidance and support during challenging times, which resulted in increased self-esteem and personal growth.
- Planned and executed weekly activities within the church setting, as well as special events, resulting in increased attendance and positive feedback from participants.
- Utilized digital design programs to create informational and promotional materials for distribution
- Managed administrative tasks such as registration, scheduling, and communication with parents, ensuring smooth operations within the program.
General Manager
Subway
07.2010 - 08.2011
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee evaluations, and contract details.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Skills
- Problem-solving skills
- Written documentation
- Social Media Management
- Knowledgeable in MS Word, Google Docs, Google Forms, Google Classroom, YouTube, Facebook, Instagram, Canva, some experience with Google Sheets and MS Excel
Timeline
Communications Director
TLC Co-op
05.2023 - Current
Youth Leader Assistant
Southside Baptist Church
08.2022 - Current
General Manager
Subway
07.2010 - 08.2011