Amber Seamans

• Developed and maintained positive relationships with current, new, and potential customers on behalf of the company.
• Conducted sales calls to strengthen customer relationships and uncover possible opportunities for sales growth.
• Collaborated with management team regularly to create ideas for increased sales, marketing, and increased satisfaction.
• Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
• Mentored staff across all departments for building better customer relationships.
• Attended all relevant buying teadeshows to stay up to date with market trends.
• Attended local horse shows, pet and farm events on bahalf of the business.
• Maintained relationships with sales reps and companies.
• Traveled weekly between two store locations, in NH and NY.

• Developed a trusted rapport with existing accounts and created strong relationships.
• Opened many new accounts in my territory, across the Equestrian Marketplace as well as Farm and Feed stores, and Pet Stores.
• Built relationships with customers and retail community to promote long term business growth during my time with the company.
• Serviced two largest Key Accounts, with increased sales and improved customer relations.
• Maintained up-to-date knowledge of industry trends for informed presentations.
• Served customers with knowledgeable, friendly support at every stage of doing business.
• Helped create customer promotions that would be attractive and useful to customers.
• Often developed my own sales materials, and product information when it was not provided for me.
• Helped create successful products, still best sellers and in production today.
• Traveled to all of my accounts for in person meetings, to discuss new and existing products.
• Exceeded customer expectations with organization, preparedness, and product and industry knowledge.
• Maintained excellent product knowledge from entire line, often helping educate company staff.

• Managed and motivated sales staff
• Led by example to maintain a welcoming, upbeat, helpful store environment for all who entered.
• Responsible for staff trainings across several categories.
• Helped retail customers every day, in person, over the phone, and via email.
• Received specialized training from companies, both Equine and Pet.
• Maintained staff schedule
• Conducted staff performance reviews
• Interviewed applicants
• Built long-term supplier relationships for the store with vendors to establish competitive pricing.
• Maintained key item stock levels and wrote purchase orders.
• Attended all relevant trade shows and meetings to stay informed of the latest industry developments and maintain strong professional relationships.
• Continuously monitored industry trends to identify new supply sources that could potentially improve overall sales.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Prospected for ad reps
• Helped with collections
• Attended horse shows and events on behalf of the company.

Worked for 5 time Olympic Show Jumper, Anne Kursinski at her farm in Frenchtown, NJ and at The Winter Equestrian Festival in Wellington, FL. I took this temporary position to expand my equine knowledge and get experience working with a top international competitor. This wan an irreplaceable experience which provided me with an amazing work ethic, and a multifaceted perspective.

• Started with The Cheshire Horse part time in high school, and continued to full time after high school.
• Organized racks and shelves and backstock.
• Helped customers on the sales floor
• Attended trade shows with the owner of the store
• Started assisting with the buying of apparel and tack.