Amber Sekander
Mission Viejo,CA
Summary
Cheerful Team Member well-versed in taking customer orders and remaining calm duringbusiest times. Experienced in providing high-quality industrial production work. Focused oncustomer satisfaction and team productivity. Clear communicator possessing outstandingcustomer service skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Beachcomber Cafe
Newport Beach, CA
10.2023 - Current
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Greeted guests upon arrival and provided them with menus.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Crew Member
Duffs Cake Mix
Irvine, CA
10.2022 - 07.2023
- Organized and restocked supplies to support operations and team productivity.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Party Host, Desk Member
Sky Zone Trampoline Park
Mission Viejo, CA
12.2021 - 09.2022
- Sold tickets and collected additional fees from customers for special services.
- Organized seating arrangements, decorations, and food supplies.
- Answered telephones, directed calls, and took messages.
- Monitored jumpers to prevent unsafe behavior, such as double bouncing or flipping.
Education
Film and Video Production
Irvine Valley College
Irvine, CA05-2025
Skills
- Team Collaboration
- Guest Relations
- Reservation Coordination
- Customer Service
Certification
- Food Handlers
- Responsible Beverage Service Certification
Languages
Farsi
Limited
References
References available upon request.
Timeline
Host
Beachcomber Cafe
10.2023 - Current
Crew Member
Duffs Cake Mix
10.2022 - 07.2023
Party Host, Desk Member
Sky Zone Trampoline Park
12.2021 - 09.2022
Film and Video Production
Irvine Valley College
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