Amber Shaffer
Baker,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Teacher
City of Baker School System
07.2018 - 08.2023
- Provide individualized instruction to promote student growth
- Create educational materials and content
- Maintain orderly classroom
- Collaborate on team to review data and make adjustments to increase effectiveness of pedagogical practices
- Develop and augment professional skills through professional developments
- Coordinated events for students
- Led professional developments/trained on new curriculum, programs, and technology
- Participated in tutoring services to help foster student improvement
- Analyzed and input weekly data
- Implementing new protocols, routines, and procedures
- Supported student physical, mental, and social development using classroom games and activities
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement
- Planned and implemented integrated lessons to meet national standards
- Created and developed lesson plans to meet students' academic needs
Teacher
Zachary Community School District
01.2017 - 05.2018
- Provide individualized instruction to promote student growth
- Create educational materials and content
- Assess and monitor student progress
- Plan and execute lessons in comprehensive manner
- Maintain orderly classroom
- Collaborate on team to review data and make adjustments to increase effectiveness of pedagogical practices
- Develop and augment professional skills through professional developments
- Analyze and input weekly data
Unit Coordinator
Woman's Hospital
08.2011 - 01.2017
- Performed clerical and administrative duties to ensure flow of unit
- Coordinated with nurses and doctors to meet patient needs
- Maintained patient charts and orders
- Input patient charges
- Delegated tasks to appropriate persons/ unit support
- Communicated with patients, families, and visitors to help provide overall great patient experience
- Scheduled deliveries and other necessary cases for unit
- Manage unit office supplies
- Trained others in unit processes
Customer Service Representative
Convergys
07.2010 - 05.2011
- Handled high volume of incoming and outgoing calls
- Handled customer complaints by providing appropriate and timely solutions
- Updated customer accounts
- Processed customer orders and transactions
- Troubleshooted technical issues
- Communicated company policies, guidelines, offerings, and other pertinent information
- Analyzed accounts to provide best solutions
- Data entry
- Assisted in initiating insurance claims
Education
Bachelor of Science - Elementary Education
Louisiana State University A&M College
Baton Rouge, La12.2016
Associate's Degree - Human Sciences (Psychology)
Baton Rouge Community College
Baton Rouge, La05.2014
University of Louisiana At Lafayette
Lafayette, LaSkills
- Adaptable
- Strong communication skills (verbal and written)
- Curriculum planning
- Attention to detail
- Problem solving
- Emotional intelligence
- Multitasking
- Time management
- Organization
- Microsoft Offices and Google Suite
- Collaboration/teamwork
Timeline
Teacher
City of Baker School System
07.2018 - 08.2023
Teacher
Zachary Community School District
01.2017 - 05.2018
Unit Coordinator
Woman's Hospital
08.2011 - 01.2017
Customer Service Representative
Convergys
07.2010 - 05.2011
Bachelor of Science - Elementary Education
Louisiana State University A&M College
Associate's Degree - Human Sciences (Psychology)
Baton Rouge Community College
University of Louisiana At Lafayette
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