Amber Shanese Ray-Bartlett
Memphis,TN
Summary
Highly motivated employee with autonomous work experience Proficient in Microsoft Word, Excel, Outlook, Access with extensive computer proficiency Coordinate work cross-functionally between departments to achieve company goals Perform liaison work within organizations to bridge the gaps for current requirements Responsible for maintaining purchasing budget for supplies, books, and conferences Ability to work in constant changing environments Excellent writing, verbal, organizational, and communication skills Served as MLGW’s United Way Keyperson Served as a member of the registration team for the KY/TN Water Professionals Conference Active MLGW Volunteer: Water Distribution Active member of Alpha Kappa Alpha Sorority, Inc.
Overview
11
11
years of professional experience
Work History
Financial Secretary
New Salem Missionary Baptist Church
03.2021 - Current
- Maintained accurate records of organizational finances and generated reports as requested.
- Enhanced financial transparency by implementing accurate record-keeping practices for all transactions.
- Serve as primary contact between the finance and leadership teams as the financial secretary.
- Review and interview vendor quotes and contracts for various services required for New Salem.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed filing system, entered data and completed other clerical tasks.
- Reduced accounting errors with meticulous attention to detail and thorough review of financial statements.
Conference Coordinator
God is Good Ministries
07.2019 - Current
- Organize and manage conference with over 350 attendees.
- Schedule and conduct meetings with staff and volunteers.
- Organized engaging networking opportunities for attendees, fostering valuable connections among industry professionals.
- Collaborated with marketing teams to promote conferences through various channels, increasing attendance rates and overall visibility.
- Oversaw on-site staff during conferences, maintaining a high level of professionalism and responsiveness to attendee needs.
- Provided exceptional customer service to conference attendees, addressing inquiries promptly and efficiently.
- Assisted speakers in preparing presentations materials while ensuring adherence to time constraints.
- Evaluated post-conference data to identify areas of improvement and implement changes in subsequent events.
- Maintained detailed records of conference planning activities, streamlining future coordination efforts.
- Implemented effective attendee feedback collection methods to continuously improve conference experiences.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Coordinated travel and accommodations for event attendees.
- Coordinated transportation and parking arrangements for guests and vendors.
- Enhanced conference attendee experience by meticulously coordinating logistics and event schedules.
- Research and analyze invoices.
- Served as point of contact for speakers, partners, presenters, and attendees
- Responsible for event logistics, creating daily schedule and itinerary.
- Analyzed event costs to identify areas of improvement and cost savings.
- Record cash receipts and makes deposits.
Clerical Support Specialist III
Memphis Light Gas and Water
05.2017 - Current
- Contributed to team success by providing reliable administrative support to managers and colleagues when needed.
- Assisted with meeting coordination, including scheduling appointments, sending reminders, and preparing necessary documents.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Provided exceptional customer service to clients by addressing inquiries promptly and professionally.
- Managed incoming calls professionally, directing them to appropriate personnel or taking detailed messages when required.
- Reduced errors in data entry by implementing thorough quality control measures and cross-checking information.
- Streamlined communication between departments using clear written correspondence via email or memos as appropriate for the situation.
- Facilitated successful meetings by preparing agendas, taking minutes, and distributing materials as needed for attendees'' reference.
- Ensured accurate record-keeping with meticulous filing practices and effective use of electronic databases.
- Enhanced office efficiency by streamlining clerical processes and implementing organizational systems.
- Scheduled meetings booked meeting rooms and prepared meeting agendas.
- Purchased and maintained office supplies.
Deputy Court Clerk
Shelby County Juvenile Court
08.2013 - 05.2017
- Enhanced communication between court departments by serving as a liaison and promptly addressing inquiries or concerns.
- Ensured the confidentiality of sensitive information by safeguarding all court records in accordance with established protocols.
- Improved court efficiency by maintaining accurate and up-to-date records of case files, legal documents, and correspondence.
- Performed routine data entry or document management.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Provided assistance to attorneys and court personnel in courtroom
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Education
Master of Business Administration - Human Resource Management
Bethel University
12.2018
Bachelor of Professional Studies - Legal Studies
University of Memphis
12.2015
Bachelor of Arts - Criminology and Criminal Justice
University of Memphis
05.2011
High School Diploma -
Whitehaven High School
05.2006
Skills
- Microsoft Word
- Excel
- Outlook
- Access
- Computer proficiency
- Cross-functional coordination
- Liaison work
- Budget management
- Adaptability
- Writing skills
- Verbal skills
- Organizational skills
- Communication skills
- Volunteering
- Team collaboration
- Project Management
- Bank Reconciliation
- Data Entry
- Records Management
References
- Teresa Garvins, Administrator, Juvenile Court, 901-212-5739
- Kathy Adams, Manager, Juvenile Court, 901-297-7395
- Mary Smith, Human Resource Manager, New Salem MBC, 901-452-7265
Timeline
Financial Secretary
New Salem Missionary Baptist Church
03.2021 - Current
Conference Coordinator
God is Good Ministries
07.2019 - Current
Clerical Support Specialist III
Memphis Light Gas and Water
05.2017 - Current
Deputy Court Clerk
Shelby County Juvenile Court
08.2013 - 05.2017
Bachelor of Professional Studies - Legal Studies
University of Memphis
Bachelor of Arts - Criminology and Criminal Justice
University of Memphis
High School Diploma -
Whitehaven High School
Master of Business Administration - Human Resource Management
Bethel University
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