Amber Shaw
Los Angeles,CA
Summary
Results-driven security professional with a solid foundation in access control and emergency response. Known for quick decision-making and strong observational skills, ensuring safety in high-pressure situations. Eager to leverage expertise in risk management and contribute to organizational safety initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
OEIS PROTECTION TRAINING
Paul Fields
09.2025 - 09.2025
- Assisted in daily operations by supporting team members with routine tasks and documentation.
- Learned safety protocols and procedures to ensure a secure work environment.
- Collaborated with colleagues to streamline processes and enhance operational efficiency.
- Provided administrative support by organizing files and tracking project progress.
- Engaged in training sessions to develop skills related to tools and systems used in the workplace.
- Adapted quickly to new responsibilities while maintaining high standards of accuracy.
- Contributed insights during team meetings to improve workflow and task delegation.
- Documented procedures and created user guides for future reference and training purposes.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Collaborated on marketing campaign that significantly increased brand awareness.
- Supported financial forecasting by accurately processing expense reports.
- Enabled more organized inventory system by cataloging company assets.
- Participated in planning and execution of community outreach programs, strengthening community relations.
- Assisted in improving product design with detailed user feedback analysis.
- Enhanced team productivity by assisting with organization of project documentation.
- Helped streamline client onboarding processes, leading to smoother client experience.
- Facilitated smoother communication channels by organizing regular team meetings.
- Streamlined data entry processes, significantly reducing manual errors.
- Contributed to positive work environment by actively participating in team-building activities.
- Aided in enhancing website user experience with thorough usability testing.
- Boosted social media engagement through creative content creation.
House and Pet Sitter
Zelphia Cooper
09.2023 - 07.2025
- Provided attentive pet care ensuring safety and well-being during owners' absence.
- Executed daily responsibilities including feeding, walking, and cleaning after pets.
- Maintained cleanliness by regularly sanitizing living areas and performing light cleaning tasks.
- Monitored behavior for signs of distress or health issues, addressing them promptly.
- Managed household activities such as mail collection and plant maintenance.
- Communicated regularly with homeowners about pet status via phone or text.
- Kept detailed logs of activities for clarity upon clients' return.
- Enhanced comfort by catering to each pet's routine and emotional needs.
Stocker
Big Lots
06.2018 - 11.2024
- Enhanced product visibility through organized stocking of merchandise on shelves.
- Monitored inventory levels regularly, contributing to improved accuracy.
- Complied with safety protocols during all operational activities.
- Coordinated with team members for effective restocking processes.
- Informed management about low inventory situations for proactive replenishment planning.
- Sorted and unloaded merchandise following store display standards.
- Engaged with customers, offering detailed information on products and assisting with requests.
- Contributed to a tidy sales floor, ensuring a safe shopping environment.
House Cleaner
Devin Keyes
01.2015 - 2021
- Enhanced team efficiency by training and supervising junior cleaners on best practices.
- Crafted detailed cleaning schedules to streamline workflow per client requirements consistently.
- Applied advanced cleaning methods for thorough sanitation across residential properties.
- Established quality control standards, maintaining exceptional cleanliness levels in services provided.
- Inspected properties regularly to ensure compliance with cleanliness standards and address issues.
- Built strong relationships with clients through attentive service and effective communication.
- Maintained safety by rigorously following protocols for handling cleaning supplies.
- Surpassed productivity goals weekly, driving positive outcomes for the organization.
- Developed cleaning schedules to optimize workflow and meet client preferences consistently.
Education
High School Diploma - Diploma
Abram Friedman Occupational Center
1646 South Olive Street Los Angeles CA 90015Skills
- Team collaboration skills
- Fast adaptability
- Solution-oriented mindset
- Goal-focused approach
- Organizational multitasking abilities
- Interpersonal communication skills
- Creative problem-solving
- Detail-oriented mindset
- Exceptional verbal communication
- Flexible working hours
- Client relationship building
- Professionalism in interactions
- Administrative task execution
- Telephone communication etiquette
- Social media engagement strategies
- Spreadsheet management expertise
- Supply chain restocking strategies
- Adaptable work style
- Dependable performance standards
- Intrinsic motivation techniques
- Active listening capabilities
- Effective decision-making
- Multitasking
Certification
OEIS PROTECTION TRAINING USE OF FORCE
Timeline
OEIS PROTECTION TRAINING
Paul Fields
09.2025 - 09.2025
House and Pet Sitter
Zelphia Cooper
09.2023 - 07.2025
Stocker
Big Lots
06.2018 - 11.2024
House Cleaner
Devin Keyes
01.2015 - 2021
High School Diploma - Diploma
Abram Friedman Occupational Center