Amber Shee
Branson,MO
Summary
Adept at delivering exceptional customer service and hospitality, I leveraged my memory retention and cleanliness standards to enhance guest experiences at Showboat Branson Belle. My ability to maintain high-volume dining efficiency and prioritize service tasks led to significant improvements in workflow and customer satisfaction, showcasing my hard skill in food safety practices and soft skill in team collaboration.
Overview
18
18
years of professional experience
Work History
Server
Showboat Branson Belle
03.2017 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Receiver and Stocker
JC Penny Co
04.2007 - 12.2014
- Kept work areas clean, safe, and organized.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products onto the sells floor.
Education
Associate Of Applied Science - Business Administration And Management
NWACC
Bentonville, AR12.2010
High School Diploma -
Conway High School
Conway AR05.1991
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- High-volume dining
- Service prioritization
- Food safety practices
- Food station setup
Timeline
Server
Showboat Branson Belle
03.2017 - Current
Receiver and Stocker
JC Penny Co
04.2007 - 12.2014
Associate Of Applied Science - Business Administration And Management
NWACC
High School Diploma -
Conway High School
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