Amber Shelly
Garland,TX
Summary
Striving and adaptable with extensive experience in sanitation and customer service. Excelled in maintaining cleanliness standards and food safety practices, demonstrating a strong work ethic and a drive for knowledge. Skilled in supply management and active listening, as well as contributing to team efficiency and workplace safety.
Overview
5
5
years of professional experience
Work History
Sanitation Worker
Frito-Lay
05.2024 - 11.2024
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Safely and effectively handled wide range of cleaning products and solutions.
Crew Leader
Sonic
07.2023 - 05.2024
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Trained employees in time management and proper ways to complete job duties.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company..
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Monitored food quality and freshness throughout day.
Crew Member
Taco Bell
04.2023 - 07.2023
- Operated cash register to ring up final bill and process various forms of payment.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Desk Clerk/Shelving Assistant
Flat Rock Public Library
07.2022 - 03.2023
- Kept library shelves and printed materials well-stocked and organized according to established system.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Helped patrons to complete forms for library card issuance.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Gained strong understanding of various methods for cataloging books and other materials.
Stower/Returns Processor
Amazon Fulfillment Center
11.2021 - 06.2022
- Separated damaged items from functional ones before placing on shelves.
- Used hand trucks and pallet jacks to safely move items to designated areas.
- Inspected items for any damages and reported discrepancies to supervisor.
- Safely stacked items to maximize space within acceptable safety limits.
- Met production targets and tight deadlines by collaborating closely with team members.
Carhop Server
Sonic
06.2021 - 09.2021
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Operated headset communication system to take orders quickly and accurately from customers.
- Answered guest questions and promoted special products.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
Manager
Little Caesars Pizza
10.2020 - 06.2021
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
Carhop Server
Sonic
09.2019 - 09.2020
Education
High School Diploma -
Premier High School
833 Harbor Lakes Dr, Granbury, TX05-2021
Skills
- Sanitation regulations
- Active listening
- Adaptability and flexibility
- Supply management
- Food safety practices
- Multitasking and organization
- Strong work ethic
- Safe food handling
- Punctual and honest
Timeline
Sanitation Worker
Frito-Lay
05.2024 - 11.2024
Crew Leader
Sonic
07.2023 - 05.2024
Crew Member
Taco Bell
04.2023 - 07.2023
Desk Clerk/Shelving Assistant
Flat Rock Public Library
07.2022 - 03.2023
Stower/Returns Processor
Amazon Fulfillment Center
11.2021 - 06.2022
Carhop Server
Sonic
06.2021 - 09.2021
Manager
Little Caesars Pizza
10.2020 - 06.2021
Carhop Server
Sonic
09.2019 - 09.2020
High School Diploma -
Premier High School