Amber Shultz
San Marcos,TX
Summary
Motivated and reliable individual with a strong work ethic, experienced in both team and individual settings. Excellent interpersonal skills and clear and effective communication. Demonstrated ability in organization and problem-solving, thriving in high-pressure situations with tight deadlines. Skilled at multitasking and prioritizing tasks while maintaining attention to detail. Proficient in working with various clinical instrumentation platforms such as Sciex5500, Sciex 5500+, Shimadzu HPLC, Agilent 6430, Agilent 6460, Thermo Fisher Endura, Thermo Fisher Quantis, Hamilton Nimbus, Hamilton STAR, Hamilton STARLETT, and Tecan Freedom Evo. Proficient in data processing software including Sciex Multiquant, Sciex Multiquant OS, Agilent Masshunter, Thermo Tracefinder, and Sciex Analyst.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Analytical Chemistry Department Supervisor
Sonic Reference Lab, Sonic Healthcare USA
06.2018 - Current
- Processing and certifying analytical data from previous toxicology and endocrinology runs, this includes trouble shooting and investigating any instrumentation or extractions errors that may have occurred.
- I assist in the preparations of the laboratory for all audits (NY, ISO, CAP, and CLIA) and with the required proficiency testing for each assay run within the department according to regulations.
- I work with upper management, along with research and development on projects and investigations to maintain high quality and efficiency of the lab
- I am responsible for all monthly metric reports for the department and present them to the department heads in monthly meetings to discuss the progress of the department
- For any issues within the department, I write up the RCA, corrective action, and CAPA documentation for the event and present to the Lab director and quality director.
- As supervisor, part of my day-to-day responsibilities include consultations for customer service when there is a client that has a question about reports for patients, or general questions about methodology or testing parameters.
- Managed team of 25+ employees, delegated tasks and held each employee accountable for completing assignments.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Lead Laboratory Technician
Grifols Biomat USA
07.2016 - 07.2018
- As a lab analyst I am responsible for the processing data of all patient plasma and serum samples received and tested in the lab, while maintaining all safety regulation and following all SOP procedures
- I am required to properly organize and document results for the testing performed during my shift
- I am responsible for performing maintenance, calibrations, and quality control checks as needed in day to day operations
- I am required to process all testing paper work along with writing a final report of test results
- I was promoted to lead technician for my shift April 2018.
- Reduced turnaround time for test results by optimizing workflow and prioritizing tasks effectively.
- Communicated regularly with other departments about project updates or any changes needed to meet deadlines successfully.
- Streamlined data management processes by implementing an electronic database system for tracking test results.
Toxicology Laboratory Analyst
Balcones Pain Consultants
10.2015 - 07.2016
- As a Lab analyst I am responsible for the processing all patient toxicology urine and blood samples received in the lab while following all safety regulations
- I am also required to quantify and interpret all toxicology and immunoassay test data for urine and serum samples received in lab
- I organize and enter all quality control data to ensure calibrations and measurements are within ranges and documented for tracking according to COLA and CLIA standards
- I am responsible for the ordering all lab equipment and reagents needed in the lab
- I am responsible for training all new employees in lab procedures and safety regulations
- I perform all maintenance procedure on instrumentation and in charge of trouble shooting all complications with all instrumentation
- Reduced turnaround time for reports by implementing automated data processing and reporting systems.
- Managed inventory of laboratory supplies, ensuring adequate stock levels and timely ordering of necessary resources.
- Optimized assay performance by troubleshooting issues related to sample matrix interference or instrument malfunctions.
- Improved accuracy of analytical results through rigorous quality control measures and routine instrument calibration.
- Increased lab productivity by training new team members on standard operating procedures and best practices.
- Conducted thorough literature reviews to stay up-to-date on emerging trends and advancements in the field of toxicology.
Lab Technician
Halliburton Energy Services
08.2014 - 08.2015
- As a lab technician, I am responsible for testing all the parameters of cement to ensure safety and stability measures have been met such as thickening time, ultra-sonic strength, specific gravity, crush strength and fluid loss
- I am also required to enter all data and compile results for all test ran in the lab
- I must give lab presentations to customers to demonstrate the full process of the lab and all its capabilities along with maintaining all safety procedures and guidelines.
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
Education
Master’s of Science - Pharmaceutical Sciences, Forensic Toxicology
University of Florida
05.2018
Bachelor of Science - Biology
Texas State University
08.2014
High School Diploma -
Ross S. Sterling High School
06.2009
Skills
- Problem-Solving
- Interactive communication skills
- Time Management
- Leadership skills
- Customer Relations
- Reasoning
- Process and procedure development
- Regulatory Standards
- Superior Work Ethic
- Critical Thinking
- Attention to detail
Certification
Phlebotomy, 03/2016
Timeline
Analytical Chemistry Department Supervisor
Sonic Reference Lab, Sonic Healthcare USA
06.2018 - Current
Lead Laboratory Technician
Grifols Biomat USA
07.2016 - 07.2018
Toxicology Laboratory Analyst
Balcones Pain Consultants
10.2015 - 07.2016
Lab Technician
Halliburton Energy Services
08.2014 - 08.2015
Master’s of Science - Pharmaceutical Sciences, Forensic Toxicology
University of Florida
Bachelor of Science - Biology
Texas State University
High School Diploma -
Ross S. Sterling High School
Phlebotomy, 03/2016
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