Knowledgeable and dedicated customer service and sales professional with extensive experience in service industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Generated highest sales in the country by working directly with customers and building client relationships.
Successfully recruited clients by sharing product knowledge, application techniques, and engaging in genuine conversations.
Performed demonstrations to provide best product selection and to teach/empower clients to comfortably use their new products at home.
Managed relationships with store staff and management to gain thorough knowledge of products and build excitement.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Followed up with existing customers to provide additional support and address concerns.
Provided sales and customer service assistance to walk-in traffic.
Maximized customer retention by resolving issues quickly.
Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Maintained organized, presentable merchandise to drive continuous sales.
Created detailed sales presentations to communicate product features.
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.