Amber (Simmons) Jones
Cedar Bluff,VA
Summary
Efficient Radiology Technologist known for high productivity and ability to complete tasks swiftly without compromising quality. Skilled in operating advanced radiographic equipment, patient positioning techniques, and radiation safety protocols. Excel in communication, teamwork, and adaptability, ensuring seamless collaboration with healthcare teams and optimal patient care. Highly skilled Medical Office Specialist with experience in managing medical office operations, patient scheduling and healthcare billing. Strengths include solid understanding of medical terminology, exceptional organizational skills and proficiency in electronic health records systems. Previous roles have demonstrated improved workflow efficiency and enhanced patient satisfaction through quality service delivery.
Overview
8
8
years of professional experience
Work History
Radiology Technologist
Clinch Valley Medical Center
Richlands, VA
06.2024 - Current
- Assisted radiologists in performing diagnostic imaging procedures and examinations.
- Created patient care plans based on physician's orders and the patient's needs.
- Operated imaging equipment to produce quality images for diagnosis.
- Maintained records of patient information, including medical history, test results and reports.
- Provided instruction to patients prior to exams on how to prepare for the procedure.
- Ensured that all imaging equipment is properly maintained and serviced according to manufacturer's guidelines.
- Reviewed image quality for accuracy before releasing images to physicians for interpretation.
- Positioned patients correctly so that optimal imaging could be obtained with minimal radiation exposure.
- Communicated effectively with colleagues, supervisors, doctors and other staff members regarding patient status.
Medical Office Specialist
Clinch Valley Physicians
Richlands, VA
10.2016 - 06.2024
- Answered and directed incoming calls in a professional manner.
- Provided administrative support to medical staff, including scheduling patient appointments and managing physician calendars.
- Performed data entry of patient information into electronic health records system.
- Verified accuracy of insurance claims prior to submission for payment processing.
- Processed payments from patients and maintained accurate financial records.
- Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
- Scheduled laboratory tests and radiology procedures for patients as requested by physicians.
- Maintained inventory of office supplies, equipment, and medications; ordered additional items when needed.
- Assisted with preparation for patient visits, including obtaining vital signs and preparing examination rooms with necessary supplies.
- Educated patients on topics such as disease prevention, wellness maintenance, immunization requirements.
- Ensured compliance with HIPAA regulations regarding privacy of patient information.
- Assisted physicians in providing care to patients through taking notes during examinations or treatments and relaying instructions from doctors to nurses or other healthcare professionals.
- Resolved customer service issues in a timely manner while maintaining professionalism.
- Wrote detailed clinical phone messages for physicians.
- Trained new incoming employees to provide the best service to our patients.
- Scheduled appointments for patients via phone and in person.
Education
Associate of Applied Science - Radiography
Southwest Virginia Community College
Richlands, VA05-2024
Skills
- X-rays
- Patient shielding techniques
- Patient Education
- Digital radiography
- Radiation safety
- Needle localization
- Medical Documentation
- HIPAA Compliance
- Insurance Verification
- Patient Scheduling
- Medical Billing
- Appointment Setting
- Healthcare regulations
- Phone and Email Etiquette
- Payment collection and processing
- Patient Flow
- Computer Skills
- Multitasking and Organization
- Mail distribution
- Understanding of medical terminology
Timeline
Radiology Technologist
Clinch Valley Medical Center
06.2024 - Current
Medical Office Specialist
Clinch Valley Physicians
10.2016 - 06.2024
Associate of Applied Science - Radiography
Southwest Virginia Community College
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