Amber Sipes
Sorrento,FL
Summary
Loyal and dedicated employee at Advent Health for thirteen years. Passionate nurse with dedication to AdventHealth, Orlando Stem Cell Transplant/Cellular Therapy/Leukemia Service program. Experience in all nurse roles within our program including leadership for the past eight years and presently. Successfully led developing and bringing new curative treatment called Immune Effector Cellular Therapy for hematological cancers to one of the largest hospital systems in America, Advent Health. New program onboarding of FDA approved therapy to enhance treatment options for multiple cancers.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Hardworking and motivated Clinical Quality Manager with 13 years of experience and record of success in Stem Cell Transplant and Cellular Therapy program. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with team to maximize productivity and optimize quality care for patients. Decisive leader with good planning and organizational skills.
Overview
16
16
years of professional experience
Work History
Clinical Quality Manager BMT
AdventHealth
Orlando, FL
05.2008 - Current
- Lead a successful continuing FACT accreditation with zero citations.
- Lead successful audit/inspection additional IEC accreditation with FACT.
- Lead successful CIBMTR audit/inspection.
- Lead over 20 REMS audit/inspection with zero citations.
- Successful FDA inspection of our cellular therapy facility.
- Successfully onboarded 5 new IEC therapies within 3 years.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Provided leadership during times of organizational change or crisis situations.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Developed annual goals for each department based on market trends and competitor analysis.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Reviewed contracts before signing them on behalf of the organization.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Conducted quality, timely performance feedback and performance appraisals.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Created training modules and documentation to train staff.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Performed routine laboratory tests, such as complete blood counts, chemistry screens, and immunology profiles.
- Administered chemotherapy medications in accordance with physician orders.
- Educated patients and family members on the symptoms of rejection or graft versus host disease.
- Monitored patient's response to treatments, including adverse reactions and reported to attending physicians.
- Coordinated multidisciplinary team meetings to discuss patient progress and plan for further treatment options.
- Evaluated patient discharge plans and provided follow up instructions to ensure successful recovery at home.
- Maintained accurate records of patients' medical histories, treatments administered, test results, diagnoses, prognoses.
- Collaborated with other healthcare professionals to provide comprehensive patient care services.
- Assisted physicians during invasive procedures related to bone marrow transplantation operations.
- Managed complex cases involving multiple complications or illnesses requiring close monitoring of lab values and trends over time.
- Conducted quality assurance activities such as chart reviews for compliance with established standards of practice.
- Developed individualized education plans based on each patient's needs that included information about medications, nutrition requirements, infection control measures.
- Participated in research projects related to BMT nursing practices or new treatments being tested.
- Performed administrative duties such as ordering supplies and equipment needed for the unit or completing paperwork associated with insurance companies.
- Attended continuing education classes relevant to BMT nursing practices in order to maintain current knowledge base.
- Actively participated in departmental committees focused on improving efficiency of processes within the BMT unit.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Monitored and managed various treatment and care interventions.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Created, implemented and evaluated patient care plans with medical team.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Conducted intake assessments with patients and relatives to gather case history.
- Monitored patients after surgery, answered questions and provided home care strategies.
- Conducted regular inspections on all process systems, making necessary adjustments as needed.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated with others to discuss new opportunities.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Analyzed data from multiple sources including medical records, surveys, and interviews to identify areas for improvement.
- Created reports on performance metrics to ensure compliance with relevant regulations.
- Collaborated with health care providers, administrators, and other stakeholders to develop strategies for improving clinical processes and procedures.
- Monitored implementation of changes related to clinical quality improvement activities.
- Evaluated effectiveness of interventions by tracking trends in patient outcomes over time.
- Provided guidance on best practices for clinical staff members regarding the use of evidence-based protocols.
- Assisted with the development of policies and procedures that support a culture of continuous quality improvement.
- Facilitated multidisciplinary teams focused on resolving complex problems related to patient care delivery.
- Participated in root cause analysis investigations as part of incident management system process reviews.
- Ensured compliance with regulatory standards such as Joint Commission accreditation requirements.
- Acted as an advocate for patients' rights while ensuring safe practice standards are maintained.
- Coordinated training programs designed to increase awareness among healthcare professionals about current quality initiatives.
- Facilitated communication between departments within the organization regarding matters related to clinical quality improvement.
- Provided technical assistance to healthcare personnel concerning new technologies or methods that may enhance patient outcomes.
- Reviewed adverse events data collected from external sources such as state agencies or national databases.
- Identified opportunities for cost savings through improved efficiency in workflow processes related to patient care delivery.
- Performed audits of clinical operations using appropriate tools and methodologies.
- Assisted senior leadership in developing objectives for long-term strategic planning related to quality improvement initiatives.
- Prepared presentations summarizing research findings or project results for internal review boards or external organizations.
- Developed and implemented clinical quality improvement initiatives to improve patient safety and care outcomes.
- Conducted needs assessments, identified gaps in service delivery, and proposed solutions to promote quality assurance.
- Tracked quality improvement activities to assess trends and report findings to senior leaders.
- Evaluated documentation used in clinical business units to verify compliance with document control and patient protection requirements.
- Reviewed clinical functions to verify quality against standards and recommend improvements.
- Designed data collection tools and taught members how to best use tools to optimize clinical processes.
- Worked with clinical business units to develop and implement preventive actions for performance failures.
- Used statistical techniques to measure, analyze and report on clinical processes.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained records management system to process personnel information and produce reports.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Developed medical programs that promoted community health and research.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Updated procedures necessary for compounding, mixing, packaging and labeling medications.
- Verified patient information, including medical history and insurance coverage, to ensure accuracy of coding and billing.
- Conducted audits of medical records to identify missing or incorrect documentation that could affect accurate coding and billing.
- Researched denied claims to determine the cause of denial and corrected errors as needed.
- Analyzed trends in denials in order to recommend process improvements which would reduce the number of denials received.
- Reviewed physician orders, laboratory results, diagnostic images, clinical statements and other health care provider services for completeness and accuracy.
- Assigned appropriate codes using ICD-10-CM for diagnosis, CPT for procedures, HCPCS for supplies and modifiers as required by payers.
- Facilitated payment arrangements with patients and guarantors who were unable to make full payment at time of service.
- Performed data entry into electronic health record system for all relevant patient information including diagnoses, procedures performed, medications prescribed .
- Participated in meetings with physicians and other healthcare providers regarding coding compliance standards.
- Developed policies and procedures related to medical coding processes.
- Attended seminars or webinars related to changes in medical coding guidelines.
- Worked closely with department managers on budgeting activities.
- Updated patient demographics information within practice management system.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
- Interpreted medical reports to apply appropriate ICD-9, CPT-4 and HCPCS codes.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Communicated with healthcare personnel, including practitioners to promote accuracy.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Verified proper coding, sequencing of diagnoses and accuracy of stem cell transplant or cellular thereby procedures.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Advised other departments on best practices related to managing large-scale projects.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Facilitated resolution of conflicts between team members when necessary.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Created and implemented processes to ensure successful completion of projects.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Built and established strong partnerships with teams, vendors and contractors.
- Led meetings with internal team members, consultants and contractors.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
- Conducted periodic inspections of job sites for quality and progress.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Modified project plans when needed to better align with organizational objectives.
- Researched medical histories to determine if additional information is needed for abstraction purposes.
- Generated reports on various aspects of the collected clinical data as requested by management team.
- Provided feedback on any discrepancies or errors identified while abstracting clinical data.
- Reconciled discrepancies between source documents and electronic health record systems.
- Participated in quality assurance activities related to clinical data abstraction.
- Maintained confidentiality of sensitive patient information at all times.
- Attended educational seminars related to clinical data abstraction techniques.
- Identified areas requiring improvement in current processes for collecting clinical data.
- Collaborated with physicians, nurses, and other healthcare staff regarding collection of accurate clinical data.
- Performed regular audits of existing databases for accuracy and consistency of collected information.
- Assisted in developing new strategies for optimizing efficiency when abstracting clinical data.
- Reviewed medical records for accuracy and completeness of patient information data.
- Coded diagnoses, procedures, treatments, and other relevant information into a computer database.
- Validated clinical data abstracted from patient records against source documents.
- Verified the accuracy of all abstracted data prior to submission.
- Collected demographic information including age, gender, race and ethnicity.
- Analyzed and compared patient charts with registry criteria to ensure compliance with standards.
- Ensured that all necessary forms were completed accurately and timely submitted.
- Provided guidance and support to new employees throughout their onboarding period.
- Developed training programs for new employees on topics such as safety protocols, job expectations, policies and procedures.
- Facilitated communication between managers and newly hired personnel during transition periods.
- Monitored compliance with all applicable laws regarding employment practices.
- Evaluated existing onboarding processes regularly in order to identify areas for improvement.
- Generated weekly updates on changes in organizational structure due to hiring or departures of personnel.
- Administered chemotherapy medications according to oncology protocols.
- Performed laboratory tests such as CBCs, INRs and PTs, urinalyses., in accordance with physician orders.
- Initiated IV access for hydration therapy or chemotherapy administration.
- Reviewed medical records for accuracy and completeness prior to entering information into electronic medical record system.
- Evaluated patient responses to treatments and made necessary modifications based on findings.
- Developed individualized plans of care for each patient based on assessment data and established standards of care.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Conducted research projects related to nursing practice or health policy issues.
- Identified areas for improvement in patient care processes through review of policies, procedures and protocols.
- Developed action plans to address identified deficiencies in care delivery.
- Evaluated compliance with regulatory requirements in the provision of healthcare services.
- Assisted with implementation of corrective actions to ensure adherence to standards of practice.
- Monitored performance outcomes associated with improved quality initiatives.
- Participated on committees to review changes in regulations related to clinical practices.
- Collaborated with physicians and other healthcare professionals regarding evidence-based practices for clinical care management.
- Provided educational sessions on topics such as risk management and quality assurance.
- Reviewed medical histories, laboratory results and diagnostic images for accuracy and completeness.
- Analyzed data from electronic health records to identify trends or patterns that may indicate a need for further investigation into potential discrepancies or errors in care delivery.
- Maintained accurate documentation regarding all activities related to auditing process.
- Performed root cause analysis when investigating potential issues or errors within the healthcare system.
- Compiled reports summarizing audit results, including recommendations for improvements in processes or systems related to patient safety and care quality.
- Developed tools used by staff members during audits, such as checklists or questionnaires.
- Attended conferences and workshops related to clinical audit processes and regulations.
- Served as an expert consultant on projects involving quality assessment initiatives.
- Read current literature and participated in professional organizations and conferences to keep abreast of nursing developments.
- Established nursing service philosophies, goals or procedures.
- Coordinated services between multiple departments to keep procedures and testing on track.
- Conducted clinical audits of medical records to assess quality, accuracy and completeness of documentation.
BMT/IEC Nurse Coordinator
Advent Health
Orlando, FL
07.2019 - 04.2020
- Coordinate stem cell transplants for hematology diseases
- Work closely with transplant providers and ensure all clinical practice guidelines are met
- Educate patient and caregivers
- Finds stem cell donors that are HLA match
- Clear communication and support to patient and areas of treatment
- Assisted in the development and implementation of patient care plans.
- Provided direct nursing care to patients, including assessments, treatments, medications, procedures and documentation.
- Coordinated with physicians, nurses and other healthcare professionals to provide quality patient care.
- Educated patients on health promotion and disease prevention strategies.
- Performed administrative tasks related to the coordination of nurse staffing schedules.
- Facilitated communication between members of the interdisciplinary team regarding patient needs and progress towards goals.
- Participated in performance improvement activities such as chart reviews, audits and outcome measurements.
- Provided guidance to new staff members regarding policies and procedures related to nursing practice standards.
- Managed patient records according to HIPAA guidelines while ensuring confidentiality of information.
- Collaborated with other departments within the organization to coordinate efficient workflow processes.
- Identified perceptions of patient and family related to Stem Cell Transplant/Cellular Therapy complications and functionality or treatment expectations.
- Communicated with patients and families on conditions and progress.
- Provided orientation, education and mentorship of Stem Cell Transplant and Cellular Therapy program staff members.
- Coordinated patient care activities for Stem Cell Transplant and Cellular Therapy and handled assignments, order reviews, physician rounds and patient flow.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Modified patient treatment plans as indicated by patients' responses and conditions.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
Assistant Nurse Manager / BMT
AdventHealth
Orlando, FL
12.2013 - 07.2019
- Evaluated individual employee performance and ensured adherence to all rules and guidelines
- Provided leadership and direction to nursing staff, ensuring quality patient care.
- Development of policies and procedures for clinical operations.
- Coordinated with other departments to ensure continuity of care.
- Conducted performance evaluations for nursing staff members.
- Developed staffing plans to meet patient needs and budget constraints.
- Collaborated with physicians, administrators, and other healthcare personnel to provide comprehensive patient care services.
- Monitored daily operations of the nursing department, including budgeting, scheduling, and policy implementation.
- Participated in interdisciplinary team meetings to assess patients' progress and develop treatment plans.
- Provided education regarding disease processes and treatments to nurses, physicians, families, and other healthcare providers.
- Performed physical assessments on patients as needed.
- Resolved conflicts between staff members or between staff members and patients and families in a professional manner.
- Created an environment conducive to learning by providing feedback on job performance during shift changes or rounds.
- Facilitated communication among all levels of healthcare personnel within the organization.
- Implemented strategies for improving patient satisfaction scores.
- Worked closely with Human Resources Department to recruit qualified nursing staff.
- Reviewed medical charts for accuracy and completeness according to established standards.
- Managed budgets related to staffing costs, supplies expenditures.
- Attended conferences or seminars relevant to the field of nursing management.
- Analyzed data from surveys or studies related to nurse staffing patterns or patient outcomes.
- Supported Nurse Manager with employee development and care quality management.
- Oversaw nursing operations for Stem Cell Transplant/Cellular Therapy/Leukemia Service on WT11 unit, delivering leadership, assistance and management for staff of 32 bed PCU/Intermediate unit.
- Kept close eye on department operations to maintain coverage of needs.
- Created action plans for staff development and performance improvement.
- Collaborated with physicians and other staff to maintain continuum of care.
- Assessed effectiveness of patient interventions to maintain quality care.
- Administered disciplinary action for employee performance deficiencies, infractions and conduct issues after consulting with employees and HR staff.
- Cared for patients directly with various nursing tasks such as administering medication.
- Recruited, hired and evaluated staff to take corrective action and meet departmental goals.
- Monitored and documented patient care to oversee employee and patient safety, hygiene and protection.
- Planned Stem Cell Transplant/Cellular Therapy inpatient departmental budget by managing staffing and scheduling to remain within budget constraints.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
- Managed performance of 60-person nursing staff, reviewing task completion, prioritization and report quality.
- Observed nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Improved patient outcomes through peer groups and facilitating continuing education.
- Evaluated patient needs and preferences to build and update tailored treatment plans.
- Maintained comprehensive base of unit supplies to meet expected patient demands, public health emergencies and mass casualty incidences.
Pedatric BMT and Cellular Therapy
AdventHealth childrens
Orlando , FL
07.2012 - 08.2013
- Assessed patient's vital signs, physical and psychological conditions to determine appropriate treatment plan.
- Provided pre-and post-operative care for patients undergoing bone marrow transplants.
- Performed routine laboratory tests, such as complete blood counts, chemistry screens, and immunology profiles.
- Administered chemotherapy medications in accordance with physician orders.
- Educated patients and family members on the symptoms of rejection or graft versus host disease.
- Monitored patient's response to treatments, including adverse reactions and reported to attending physicians.
- Coordinated multidisciplinary team meetings to discuss patient progress and plan for further treatment options.
- Evaluated patient discharge plans and provided follow up instructions to ensure successful recovery at home.
- Instructed families on sterile technique for home care procedures, such as dressing changes and catheter maintenance.
- Collaborated with other healthcare professionals to provide comprehensive patient care services.
- Maintained accurate records of patients' medical histories, treatments administered, test results, diagnoses, prognoses.
- Assisted physicians during invasive procedures related to bone marrow transplantation operations.
- Managed complex cases involving multiple complications or illnesses requiring close monitoring of lab values and trends over time.
- Provided emotional support to patients and family members throughout their hospital stay by answering questions and addressing concerns regarding diagnosis and treatment plan.
- Developed individualized education plans based on each patient's needs that included information about medications, nutrition requirements, infection control measures.
- Conducted quality assurance activities such as chart reviews for compliance with established standards of practice.
- Participated in research projects related to BMT nursing practices or new treatments being tested.
- Performed administrative duties such as ordering supplies and equipment needed for the unit or completing paperwork associated with insurance companies.
- Attended continuing education classes relevant to BMT nursing practices in order to maintain current knowledge base.
- Actively participated in departmental committees focused on improving efficiency of processes within the BMT unit.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Administered medications, tracked dosages and documented patient conditions.
- Monitored and managed various treatment and care interventions.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Created, implemented and evaluated patient care plans with medical team.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Conducted intake assessments with patients and relatives to gather case history.
- Monitored patients after surgery, answered questions and provided home care strategies.
Charge Nurse and Mentor BMT/Cellular Therapy
AdventHealth
Orlando , FL
07.2010 - 12.2013
- Audits entire program
- Help ensure correct codes and charges are applied to patient accounts
- Coordinated communication between physicians and other healthcare professionals regarding patient care.
- Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
- Performed health education activities with patients to promote understanding of medical condition and self-care skills.
- Assisted with admission and discharge planning for assigned patients.
- Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
- Participated in quality improvement initiatives to ensure best practice standards were met within the unit setting.
- Actively participated in interdisciplinary team meetings to discuss patient progress toward desired outcomes.
- Maintained accurate records of all treatment interventions provided to each patient.
- Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
- Implemented safety protocols when administering medications or performing treatments.
- Delegated tasks appropriately among staff members according to their qualifications.
- Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
- Ensured compliance with infection control protocols throughout the facility.
- Provided emotional support for families facing difficult decisions regarding end-of-life care.
- Managed staffing levels within the unit while ensuring optimal levels of patient care.
- Supervised licensed practical nurses and certified nursing assistants.
- Provided direct patient care, including assessments and treatments, to a variety of patients.
- Developed and implemented nursing care plans for individual patients based on their needs.
- Monitored vital signs, medication administration, and fluid balance for assigned patients.
- Coordinated and performed patient admissions, transfers and discharges.
- Coordinated, tasked and supervised nurses and ancillary staff based on staffing requirements.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Built and maintained strong working relationships between nursing department and other disciplines.
- Directed unit staff and promoted quality care for diverse patients.
- Organized and delegated tasks during rapid response and high-pressure code situations.
- Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
- Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
- Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals
- Distributed assignments to RNs, LPNs and resident advisors, guided work and delivered training to promote proper care standards for patients.
- Audited patient charts in real-time, verifying accuracy and completion of information.
- Assessed and assisted patients with diverse range and comorbid chronic diagnoses.
- Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
- Oversaw medication administration, monitored distribution and documented responses.
- Supported physicians and consultants with tests and procedures.
- Met with administrator to discuss patient care status, issues and information.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Modified patient treatment plans as indicated by patients' responses and conditions.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
Nurse Technician BMT
AdventHealth
Orlando , FL
05.2008 - 05.2010
- Assisted nurses with patient care activities such as bathing, dressing and feeding.
- Provided emotional support to patients and their families.
- Performed vital sign measurements including pulse rate, temperature, blood pressure and respiration.
- Collected specimens for laboratory testing.
- Observed patients' physical condition and reported changes to nursing staff.
- Maintained accurate records of patient care services provided in accordance with hospital policies.
- Cleaned and sterilized medical equipment following established procedures.
- Monitored inventory levels of medical supplies in assigned areas and restocked when necessary.
- Answered call lights promptly to respond to patient needs in a timely manner.
- Assisted physicians during examinations, treatments and diagnostic tests as required.
- Maintained a safe environment by adhering to infection control protocols and safety standards.
- Assisted with transferring patients from beds to wheelchairs or strhers using proper techniques.
- Provided assistance with ambulation, range-of-motion exercises and other rehabilitative activities.
- Participated in continuing education programs related to nursing technician duties.
- Performed basic clerical tasks such as filing documents, answering phones and scheduling appointments.
- Ensured all patient information was kept confidential according to HIPAA regulations.
- Collaborated with interdisciplinary teams on patient treatment plans.
- Conducted regular rounds throughout the unit to check on patients' comfort level.
- Responded quickly to emergency situations in accordance with established protocols.
- Demonstrated excellent customer service skills when interacting with patients, visitors and other healthcare professionals.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Took patients' blood pressure, temperature and pulse and documented height and weight.
- Used mobility devices to transport patients.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Provided support with bathing, toileting, grooming and washing.
- Engaged with patient family and friends to provide courteous visit experience.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Protected and promoted patient rights and assisted individuals to achieve maximum independence.
- Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
- Monitored fluid intake and output levels to evaluate electrolyte imbalances.
- Monitored telemetry and vital signs for 32-bed unit to document patients' vitals and heart rhythms.
- Completed daily patient charting on computer with Cerner.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Played games with patients to boost mood, improve memory and provide light entertainment.
Education
BMT-CN Certification -
ONS
12.2016
Associate of Science - Nursing
Adventist University of Health Sciences
Orlando, FL04.2010
Bachelor of Science - Nursing
Adventist University
Orlando, FL01.2010
Skills
- INTEGRITY
- ORGANIZATION
- DEDICATED
- COMMUNICATION
- AUTONOMY
- EXCEL, POWERPOINT, WORD, ONENOTE, ZOOM, TEAMS, EPIC
- PASSIONATE TO PROCESS IMPROVEMENT AND PATIENT SAFETY
- Policy Implementation
- Financial Management
- Operations Management
- Staff Development
- Strategic Planning
- Contract Management
- Workforce Management
- Performance Management
- Lead Generation
- Negotiation
- Staff Management
- Customer Relationship Management (CRM)
- Project Management
- Time Management
- Cross-Functional Team Management
- Complex Problem-Solving
- Verbal and Written Communication
- Team Leadership
- Business Planning
- Clinical Quality Improvement
- Clinical quality program standards
- Clinical quality incentives
- Clinical Operations Redesign
- Quality Management System Compliance
- Internal Quality Audits
- Clinical abilities
- Quality Risk Management Planning
- Clinical team guidance
Additional Information
- Acquired FACT accreditation with unprecedented results of zero citations. Accreditation includes a total of twenty-one departments with an estimated 2,100 employees. Owner, gatekeeper and developer of all controlled documents, policies, standard of procedures, clinical practice guidelines, and current and new processes. Developed three patient education books for treatment. Developer of multidisciplinary Blood and Marrow Transplant and Cellular therapy program staff education. Class is a 16-hour class mandatory for all clinical team members, including all providers, nurses, scientists, leadership, and Pharmacists. A total of 24 CEU is accredited to Clinical licenses. Responsible for over a hundred audits monthly. If indicated, the developer of correction action plans to correct deviations. In charge of completing over 100 audits per quarter. I complete investigations in deviations and work closely with program medical directors and administrative directors.
Awards
- Daisy Award 2012
- Daisy award nomination 2014
- Nurse Excellence 2010
- Nurse Excellence 2016
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The best and safest thing is to keep a balance in your life, acknowledge the great powers around us and in us. If you can do that, and live that way, you are really a wise man.
Euripides
Timeline
BMT/IEC Nurse Coordinator
Advent Health
07.2019 - 04.2020
Assistant Nurse Manager / BMT
AdventHealth
12.2013 - 07.2019
Pedatric BMT and Cellular Therapy
AdventHealth childrens
07.2012 - 08.2013
Charge Nurse and Mentor BMT/Cellular Therapy
AdventHealth
07.2010 - 12.2013
Clinical Quality Manager BMT
AdventHealth
05.2008 - Current
Nurse Technician BMT
AdventHealth
05.2008 - 05.2010
BMT-CN Certification -
ONS
Associate of Science - Nursing
Adventist University of Health Sciences
Bachelor of Science - Nursing
Adventist University