Amber Smith
Jackson,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Talent Acquisition Specialist
Alorica Inc
05.2022 - Current
- Sourced candidates from multiple platforms and successfully scheduled and conducted up to 18 interviews daily.
- Assisted candidates in onboarding and collaborated with hiring managers to identify staffing needs, while maintaining spreadsheets of potential qualified candidates.
- Researched and identified potential candidates for open positions.
- Developed and maintained relationships with hiring managers to understand their talent needs.
- Conducted initial phone screens of potential candidates.
- Assisted in the development of recruiting strategies to attract qualified applicants.
- Coordinated interviews between hiring managers and prospective employees.
- Maintained applicant tracking system records and updated candidate information as needed.
- Prepared offer letters for successful candidates.
- Attended career fairs, networking events, and other recruiting activities to source potential leads.
- Reviewed resumes, applications, and other documents submitted by applicants.
- Participated in team meetings to discuss current recruitment initiatives.
Augusta state medical prison
11.2020 - 05.2022
- Began in Medical records as an administrative assistant, filing paperwork, scheduling appointments, preparing charts for clinic, medical transcription, promoted to the Lead Administrative Assistant in February 2021, I then would fill in for our administrator when he was out of the office
- I had three clerks underneath me
- I trained and scheduled our team as needed
- In October 2021 I was promoted to the Staffing Coordinator
- I was in charge of scheduling interviews for our medical team, processing I9 certifications, all onboarding paperwork for new hires, drug testing, working with the staffing company to fill positions, scheduling nursing shifts, keeping all sensitive personnel paperwork filed in a timely manner, processing FMLA paperwork.
Housekeeper
Clean on Demand
Augusta, Georgia
08.2018 - 10.2020
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Pet Care and simple home repairs/maintenance
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
Chiropractic Assistant/Office Manager
Odom Chiropractic
Grovetown, Georgia
07.2019 - 09.2020
- Maintained patient records and updated information in the electronic health record system.
- Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
- Scheduled appointments for patients both in person and over the phone.
- Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
- Ensured cleanliness of equipment used during treatments.
- Instructed patients on how to use therapeutic exercises and stretches properly at home to speed recovery time.
- Organized office supplies and ordered new items when necessary.
- Answered patient questions regarding their care plan or billing inquiries.
- Monitored appointment schedules throughout the day to ensure proper flow of operations.
- Completed paperwork related to billing procedures accurately according to established protocols.
Education
High School Graduate -
05.1998
Skills
- Able to work with clients and meet their hiring needs
- Excellent communication skills, both verbal and written
- Attention to detail, record keeping
- Applicant Tracking Systems
- Recruitment
- Ability to collaborate with teams and deliver results
- Excellent Critical thinking skills
- Office Management
- Supply Management
- Staff Management
- Customer Service
- Administrative Support
Activities
- Outdoor activities
- Gardening
- Cooking new foods
Timeline
Talent Acquisition Specialist
Alorica Inc
05.2022 - Current
Augusta state medical prison
11.2020 - 05.2022
Chiropractic Assistant/Office Manager
Odom Chiropractic
07.2019 - 09.2020
Housekeeper
Clean on Demand
08.2018 - 10.2020