Amber Smucker

• Observed behavioral characteristics of animals in order to provide insight into possible illnesses or changes in behavior.
• Dispensed prescription medications upon request from veterinarians.
• Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
• Assisted with euthanasia when necessary according to veterinarian instructions.
• Collected samples of bodily fluids to analyze for parasites or other diseases.
• Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
• Educated clients on proper animal nutrition and preventive health care techniques.
• Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
• Restrained and stabilized animals during examination and treatment to prevent injuries.
• Prepared and administered medications and vaccines as prescribed by veterinarian.
• Prepared and labeled medications and instructed client on administration.
• Obtained relevant health history and information from clients to maintain medical charts.
• Operated IDEXX and Snap pro machines to analyze blood samples and diagnose conditions and tick borne diseases.
• Assisted with ultrasound and x-ray equipment for imaging and interpreted results.
• Conducted blood draws, intravenous catheter placement, and fluid therapy administration.
• Performed routine laboratory procedures for hematology, urinalysis and serology.
• Recommended vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures to support optimal health.

• Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
• Administered oral or topical medications to patients as specified by veterinarian in animal's medical record.
• Administered vaccinations to variety of animal species.
• Maintained detailed records of animal health care and diagnostic treatments.
• Restrained animals to protect veterinarians from potential harm.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Enhanced client satisfaction by providing compassionate care for pets during their appointments.
• Answered owner animal health questions and advised on best care practices.
• Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Monitored vital signs of animals during surgical procedures and provided postoperative care.
• Obtained patient history from owners and performed physical examinations.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
• Restocked surgical and office supplies to keep all necessary materials easily accessible.
• Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
• Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
• Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
• Assisted veterinarians with radiographs and ultrasounds.
• Performed dental cleanings and extractions, using ultrasonic scaler under the supervision of a veterinarian.
• Performed fecal examinations, urinalysis and bloodwork.
• Educated clients on nutrition, preventive health and other animal care.
• Collected patient biopsies and blood samples for laboratory analysis.
• Improved patient care by assisting veterinarians in diagnosing and treating animals.
• Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
• Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
• Prepared, sterilized and maintained medical instruments and equipment.
• Filed daily progress records, surgery logs, x-ray logs, and routine records.
• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.

Trained and passed certification course to become a Pet Therapy Team

Developed and launched an FDA Certified "Mother Smucker Salsa" for retail sales in 30+ locations in PA, MD and DE

Developed marketing strategies, merchandising, as well as promoting new products and raising brand awareness.

Sourced local produce suppliers and built strong relationships with vendors.

• Performed both routine and emergency surgeries, as well as, exploratory and C-Section procedures
• Placed high value on punctuality
• Spoke with pet owners about their pets' diagnoses and treatment
• Reviewed pet's medical history, examined animals, ran tests and prescribed treatments for conditions that were discovered.
• Gathered pet health histories and symptoms
• Performed ophthalmological procedures such as tear production testing, topical anesthetic application, fluorescein staining of cornea
• Assisted surgical veterinarian with various surgeries
• Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within clinic setting.
• Restrained animals to protect veterinarians from potential harm.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Performed dental cleanings using ultrasonic scaler.

• Developed strong relationships with clients, leading to numerous referrals and repeat business.
• Enhanced client satisfaction by providing personalized and attentive care to their pets.
• Assisted with development of animal behavior modification plans.
• Helped pet owners transition pets into new homes and environments though training.
• Offered overnight stays at clients'' homes for extended periods when required, ensuring continuity of care for pets.
• Conducted initial consultations with potential clients to assess their specific needs and preferences.
• Provided timely updates and photos to pet owners, offering peace of mind during their absence.
• Ensured pet safety by adhering to strict guidelines for exercise, feeding, and medication administration.
• Administered medications as instructed by pet owners or veterinarians, monitoring pets for any adverse effects or reactions.
• Gained strong leadership skills by managing projects from start to finish.
• Kept animal coats clean and healthy with regular washing, grooming, and trimming.