Amber Snader
North Olmsted,OH
Summary
Knowledgeable Sales Representative with 23 years experience with a background in driving territory sales growth through strategic account management and customer relationship building. Proven track record of meeting sales targets and expanding market presence through effective territory planning and execution. Demonstrated ability in utilizing persuasive communication and negotiation skills to close deals and foster long-term client partnerships.
Overview
21
21
years of professional experience
Work History
Merchant Sales Advisor
Key Bank
11.2021 - Current
- Installation and training for new clients on merchant technology including, Point Of Sale, Ecommerce, Virtual Terminal & Mobile Options, etc.
- Develop and delivered engaging sales presentations to convey product benefits
- Listen to customer details and offered matching solutions to meet wide range of requirements
- Achieve monthly sales goals by promoting product benefits and enrolling new clients
- Manage bank territory partnership covering 25 branches
- Meet with existing customers and prospects to discuss business needs and recommend optimal solutions
- Document customer interactions using Salesforce to capture data in processing system
- Reach out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Account Executive
World Pay
01.2015 - 06.2021
- Consulted with clients on business issues and develop innovative proposals
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
- Managed a bank territory partnership covering 15 branches
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Documented sales, customer interactions and concerns, and generated update reports for senior management
- Obtained pricing deals, analyzing merchant statements, negotiating contracts and solidifying beneficial agreements
- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities
- Drove new business development through qualifying leads, building relationships and strategic sales
- Met and exceeded service level goals by identifying and achieving standards and expectations.
Business Consultant
First Data Merchant Solutions
04.2014 - 01.2015
- Asked appropriate questions to identify prospects' needs and pinpoint solutions that would be best fit
- Articulated and demonstrated product concepts and offerings to clients easily understandable terms
- Documented sales, customer interactions and concerns, and generated update reports for senior management
- Consulted with clients on business issues and developed innovative, high-impact proposals
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
- Effectively communicated with clients using well-developed interpersonal skills, which helped to improve relationships and rapport
- Presented key decision-makers with new and updated account strategies
- Contacted customers as soon as issues arose to immediately find resolutions before problems escalated.
Assistant Manager
Citizens Bank
11.2003 - 04.2014
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Managed six-eight employees successfully in fast-paced environment through proactive communication and positive feedback
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Exceeded sales goals and accomplished business objectives by inspiring staff
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Trained team members in successful strategies for meeting operational and sales targets
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Achieved recognition from senior management for contribution to branch success, including managing sales, employees and operations to foster optimal performance.
Education
High School Diploma -
Chemeketa Community College
01.1998
Skills
- Proficient in Sales Force
- Territory management
- Client account management
- Collaborative partnerships
- Analyzation of Merchant Statements
- Strategic Selling
- Engaging client presentations
- Knowledgeable in Microsoft Applications - Word, Excel, PowerPoint, Outlook, Windows Applications
- Account servicing
- Lead pipeline management
- Teamwork and collaboration
- Installation & Training on new merchant technology including Point of Sale, Ecommerce, Virtual Terminal, Mobile, etc
Additional Qualifications
- Notary Public for the State of Ohio, 2004 – Current
- NMLS Licensed and Registered, 2011
Timeline
Merchant Sales Advisor
Key Bank
11.2021 - Current
Account Executive
World Pay
01.2015 - 06.2021
Business Consultant
First Data Merchant Solutions
04.2014 - 01.2015
Assistant Manager
Citizens Bank
11.2003 - 04.2014
High School Diploma -
Chemeketa Community College
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