Amber Snow

Manager of Human Resources & Operations

• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Implemented company safety program, leading safety meetings for 65+ employees.
• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
• Organized and led staff orientation programs and training to promote collaboration.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Implemented performance reviews and motivational strategies to elevate HR team results.
• Maintained human resources regulatory compliance with local, state and federal laws.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
• Instructed senior leaders on appropriate employee corrective steps.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
• Interviewed clients to understand event scopes of work and establish budgets.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Oversaw preparation and management of event budgets to deliver at or below projected costs.
• Coordinated with sales and marketing teams to publicize and promote events.
• Negotiated with vendors to achieve most favorable terms.
• Calculated deductions and processed payroll for employees.
• Reviewed time records for 75+ employees to verify accuracy of information.
• Coordinated facilities management, human resources and payroll.
• Employee Terminations (processed all termination paperwork & final check) reimbursements, medical and dental terms).
• Hiring and termination of employees.
• Management of ACA reporting, open enrollment, safety trainings
• Maintained human resources information system and kept employee files up to date and accurate.
• Assisted with accounting duties in Controller's absence
• Assisted with retail cash reconciliations and bank deposits.

Facilities Manager

• Maintained 3.5 acres of retail nursery, production, warehouse, greenhouses, corporate office space.
• Facilitated safety training for 65+ employees.
• Developed and implemented safety programs.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.
• Monitored workplace activities to determine compliance with safety regulations and standards.
• Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
• Investigated incidents, determining root causes and implementing corrective actions.

Events Management

• Created,coordinated and executed all garden nursery events.
• Collaborated with horticulturists, authors, garden architects & designers to design a community enriched program for gardening education.
• Curated garden nursery events to include speakers, food popups, artists, and vendors to create exciting learning environment.
• Sourced talent for all nursery events.
• Cultivated and maintained professional relationships with outside vendors, horticulturists, speakers, artists, and authors.
• Hosted community events to ensure seamless flow of events.

• Promoted to operations manager in February of 2020. Studio shutdown during Covid-19.
• Taught small groups of students focused on specific parts of coursework primarily pottery on wheel and handbuilding classes.
• Incorporated student interests and experiences to make learning relevant and meaningful.
• Loaded and fired kilns with students work.
• Maintained glaze inventory by making new in house glazes
• Maintained studio kilns, pug mill, wheels, glazes, and general cleanliness of studio.
• Documented attendance and completed assignments to maintain full class and student records
• Taught small groups of students focused on specific parts of coursework
• Monitored student progress to identify weaknesses and provide recommendations for improvement
• Built and maintained professional relationships with students and faculty members

• Full cycle AP, weekly check runs, deposits, AR, sales reports.
• Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements, and month-end accruals.
• Maintained fixed asset records and depreciation schedules to establish accurate calculations.
• Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
• Matched purchase orders with invoices and recorded necessary information.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Maintained account accuracy by reviewing and reconciling checks monthly.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Input financial data and produced reports using Quickbooks.
• Handled day-to-day accounting processes to drive financial accuracy.
• Streamlined bookkeeping procedures to increase efficiency and productivity.
• Developed monthly, quarterly and annual profit and loss statements and balance sheets.
• Prepared vendor invoices and processed incoming payments.
• Established and maintains vendor accounts, W-9 documentation, client fees and TFA files. Manages annual filing of 1099s.

• Issued high volume rent checks for all BACS clients on daily basis.
• Collected and arranged financial information and entered details into financial management system.
• Executed financial reporting, managing prepaid accounts, schedules, reconciliations, and month-end accruals.
• Created journal entry schedules to improve efficiency, support, and documentation of accounting processes.
• Prepared and filed tax returns to summarize transactions of calendar year and comply with laws and regulations.
• Handled day-to-day accounting processes to drive financial accuracy.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Strengthened financial operations by conducting bank reconciliations and financial reporting.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Issued final payroll checks.
• Established and maintains vendor accounts, W-9 documentation, client fees and TFA files. Manages annual filing of 1099s.
• Collected and arranged financial information and entered details into financial management system.

• Full cycle AP, AR, handled bank deposits.
• Created journal entry schedules to improve efficiency, support, and documentation of accounting processes.
• Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements, and month-end accruals.
• Collected and arranged financial information and entered details into Quickbooks financial management system.
• Participated in internal and external audit processes to establish accurate financial records and comply with Generally Accepted Accounting Principles and regulatory requirements.
• Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
• Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
• Assisted comptroller with year-end financial audits.
• Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
• Prepared working papers, reports and supporting documentation for audit findings.
• Provided journal entries and performed accounting on accrual basis.
• Collaborated with external auditors to provide information for audit process.
• Established and maintains vendor accounts, W-9 documentation, client fees and TFA files. Manages annual filing of 1099s.

• Full cycle accounting, AP, AR, month end close.
• Created and initiated accounting procedures to increase organization.
• Reviewed business operations and obligations to help organization function at acceptable level.
• Set up and improved payroll systems and processes to meet business needs and maximize operational success.
• Maintained cash flow by monitoring bank balances and cash requirements.
• Verified employee benefit invoices by verifying coverage and costs.
• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
• Maintained and processed invoices, deposits, and money logs.
• Reported financial data and updated financial records in ledgers and journals.
• Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
• Identified accounting errors when cross-referencing documents and database information.
• Reconciled and corrected issues with financial records.
• Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
• Input financial data and produced reports using Point Click Care.
• Established and maintains vendor accounts, W-9 documentation, client fees and TFA files. Manages annual filing of 1099s.

• Implemented fixed asset program for 7 entities across United States..
• Researched billing and invoice problems and resolved issues in compliance with established standards.
• Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
• Identified system errors and applied established company policies and procedures to resolve issues.
• Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
• Created and updated expenditure reports in Forecaster.
• Utilized software to analyze and report on budget trends.
• Participated in team projects, demonstrating ability to work collaboratively and effectively.
• Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements, and month-end accruals.
• Collected and arranged financial information and entered details into Great Plains financial management system.
• Collaborated with external auditors to provide information for audit process.
• Maintained fixed asset records and depreciation schedules to establish accurate calculations.
• Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
• Participated in internal and external audit processes to establish accurate financial records and comply with Generally Accepted Accounting Principles and regulatory requirements.
• Provided journal entries and performed accounting on accrual basis.
• Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
• Prepared monthly financial statements and variance analysis reports in Excel for management review.
• Performed detailed account activity analysis as required for month-end financial variance reporting.
• Reconciled accounts and resolved both internal variances and discrepancies in external documentation.

• Reconciled between 500-1000 Wal-Mart Stores and Sam’s Club bank accounts, to include auditing of cash offices and bank accounts and discrepancies on monthly basis. Responsible for fraud and counterfeit processes for multiple departments and proposed ideas for improvement for company to recover lost monies and improve bottom line.
• Worked closely with asset protection managers, cash office managers, and banks to investigate lost monies.
• Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
• Administered auditing program to address risks and evaluate compliance with regulatory requirements.
• Consulted clients on internal control systems development and audit program improvements.
• Followed established auditing processes to meet internal and regulatory requirements.
• Assessed internal control risks of network through information system audits.
• Analyzed data and findings to prepare reports detailing financial information.
• Tracked funds, prepared deposits and reconciled accounts.
• Collected and reported monthly expense variances and explanations.
• Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.

• Handled accounts payable issues, paid freight bills, filed claims, created and processed checks for carriers. Served as key point of contact for handling queries to move data from Oracle to Excel. Assisted with procedure to process final check run for carriers.
• Managed all of data for carriers’ invoices.
• Researched carrier accounts for customer service.
• Trained new employees on current work process.
• Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
• Collaborated with cross-functional teams to ensure proper coding of expenses and revenue recognition.
• Assisted in preparation of financial statements, providing detailed account reconciliations and analysis.
• Provided exceptional customer service to both internal departments and external clients regarding billing inquiries or disputes resolution.

• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Maintained good working relationships with vendors and resolved disputes.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Prepared vendor invoices and processed incoming payments.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.