Amber Soucek
Pharmacy Engagement Exec
IL
Summary
Goal-oriented manager with distinguished experience in pharmacy and healthcare industries with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. I bring a well rounded view of pharmacy to the table as I have worked in retail, LTC, mail order, hospital, specialty, tech and corporate.
Overview
19
19
years of professional experience
12
12
years of post-secondary education
6
6
Certifications
Work History
Pharmacy Engagement Executive
Prescryptive
Redmond, WA
02.2022 - 03.2023
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Communicated product quality and market comparisons by creating sales presentations.
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
Associate Program Manager of Health and Wellness
Topco Associates LLC
Elk Grove Village, IL
09.2017 - 01.2022
- Created, grew, and ran vaccine program. Started at $1.5M and grew to $70M in 3 years
- Prepared product proposals, contract terms and conditions and document modifications.
- Devised creative solutions to critical customer and user needs.
- Coached team members on productivity strategies to accomplish challenging goals.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Interacted with customers and clients to identify business needs and requirements.
- Participated in pilot tests and revised programs based on feedback and results.
Operations Manager
Apothecary By Design
Portland, ME
08.2016 - 08.2017
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Certified Pharmacy Technician
Northwest Community Hospital
Arlington Heights, IL
08.2014 - 08.2016
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Answered incoming phone calls and addressed questions from medical staff throughout the hospital.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted, measured and compounded medications following standard procedures, including NICU.
- Sterile compounding of IVs including chemo and TPNs.
- Trained in protocols for code blue, stroke and heart attack.
- Liaised with other pharmacies to eliminate issues related to product expiration.
Education
Associate of Arts -
01.2020 - 05.2022
Bachelor of Arts -
08.2021 - 05.2025
Skills
Extensive personal network
Proven sales life cycle experience
Strategic account development
Business development and planning
Account management
Analytical problem solver
Review of contracts
Proven track record in achieving sales targets
Strong interpersonal skills
Effective time management skills
Certification
CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Engagement Executive - Prescryptive
02.2022 - 03.2023
Arizona State University - Bachelor of Arts,
08.2021 - 05.2025
Elgin Community College - Associate of Arts,
01.2020 - 05.2022
Associate Program Manager of Health and Wellness - Topco Associates LLC
09.2017 - 01.2022
Operations Manager - Apothecary By Design
08.2016 - 08.2017
Certified Pharmacy Technician - Northwest Community Hospital
08.2014 - 08.2016
CPhT - Certified Pharmacy Technician
07-2011