Amber Sprabary

• Managed staff operations to ensure top performance.
• Effectively executed various tasks respecting set timelines.
• Upheld high standards of professionalism, organization, and safety in the workplace.
• Delivered superior quality service by effectively managing and addressing customer issues.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Improved marketing to attract new customers and promote business.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.

Oversaw day-to-day shift operations.

Supervised staff duties.

Enhanced overall service performance consistently.

Maintained up-to-date records through regular counting exercises.

Ensured constant audit readiness.

Managed deposit activities successfully.