Amber Spurling
Houston,TX
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
11
11
years of professional experience
Work History
Office Administrator
A better quality of life adult daycare center
Houston, TX
12.2015 - Current
- Delegated work to staff, setting priorities and goals.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Coordinated and directed organization's financial and budget activities to fund operations, maximize investments and increase efficiency.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Automated office operations by managing client correspondence and data communications.
- Reviewed completed work to verify consistency, quality, and conformance.
Lead Medication Aide
Brookdale Senior Living Facility
Houston, Texas
08.2014 - 12.2016
- Created and maintained accurate records for all medications administered.
- Maintained effective communication with physicians, pharmacists, family members and other healthcare providers involved in patient care.
- Ordered drugs from pharmacy according to physician orders.
- Prepared and administered oral, topical, and injectable medications as directed by healthcare providers.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Received shipments from pharmacy upon arrival and ensured accuracy of order prior to distribution.
- Performed routine tasks such as stocking supplies, cleaning rooms and preparing beds for admission and discharge of patients.
- Assisted nursing staff with medication administration and documentation.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Home Health Caregiver
Victory personal home health
Houston, TX
06.2014 - 08.2016
- Provided companionship services including reading aloud, playing games or engaging in conversation with clients.
- Planned optimal meals based on established nutritional plans.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Transported individuals to medical appointments and assisted with errands.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
Psychiatric Technician
Magnolia Heights assisted living
Houston, TX
10.2013 - 07.2014
- Utilized therapeutic communication techniques when interacting with patients.
- Administered medications as prescribed by physicians and monitored patient reactions to treatments.
- Aided patients in performing activities of daily living.
- Administered medications as prescribed and documented effects.
- Collaborated with other healthcare professionals to coordinate individualized treatment plans for each client.
- Assisted psychiatrists in the assessment of patient behavior and provided feedback to the treatment team.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
Education
Ph.D. - Clinical Psychology
Texas Southern University
Houston, TX08-2018
MBA - Healthcare Management
Texas Southern University
Houston, TX08-2018
Bachelor of Science - Sociology
Texas Southern University
Houston, TX09-2017
Skills
- Budget management
- Office automation
- Data analysis
- Project management
- Record keeping
- Call handling
- Team leadership
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Human resources
- Staff management
Timeline
Office Administrator
A better quality of life adult daycare center
12.2015 - Current
Lead Medication Aide
Brookdale Senior Living Facility
08.2014 - 12.2016
Home Health Caregiver
Victory personal home health
06.2014 - 08.2016
Psychiatric Technician
Magnolia Heights assisted living
10.2013 - 07.2014
Ph.D. - Clinical Psychology
Texas Southern University
MBA - Healthcare Management
Texas Southern University
Bachelor of Science - Sociology
Texas Southern University
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