Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Stinchcomb

Paralegal
Marion,OH

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

7
7
years of professional experience

Work History

Office Manager

Workman Law Firm
07.2022 - Current
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Ecommerce Marketing Manager

Thorsens
10.2020 - 06.2022
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Created and managed social media campaigns to increase brand engagement.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Continually maintained and improved company's reputation and positive image in markets served.

Claims Associate

Walmart
10.2016 - 08.2020
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Updated claims system to track claim status and provide relevant information to other department.
  • Followed up with customers on unresolved issues.
  • Analyzed and addressed escalated claims to resolve issues quickly.
  • Researched and analyzed complex claims to determine next steps and possible outcomes.
  • Maintained accurate and up-to-date records of claim information for future reference.
  • Processed and recorded new policies and claims.
  • Generated, posted and attached information to claim files.
  • Coordinated with contracting department to resolve payer issues.

Education

Bachelor of Science - Criminal Justice

Colorado Technical University
Colorado Springs, CO
03.2024

Skills

  • Administrative Support
  • Expense Reporting
  • Bookkeeping
  • Workforce Management
  • Billing
  • Contract Administration
  • Customer Service
  • Data Entry
  • Office Management

Timeline

Office Manager

Workman Law Firm
07.2022 - Current

Ecommerce Marketing Manager

Thorsens
10.2020 - 06.2022

Claims Associate

Walmart
10.2016 - 08.2020

Bachelor of Science - Criminal Justice

Colorado Technical University

Similar Profiles

CREATE PROFILE
Amber StinchcombParalegal