Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Amber Storemski

Richmond,MA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly experienced known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Reliable employee seeking customer Service Representative/ Vet Assistant position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service/Vet Assistant position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Sales Associate

Old Navy
03.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.

Lead CSR/Kennel Technician

Brixton
10.2017 - 09.2019
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Helped assist Vet Technicians with holds.
  • Cleaned animals kennels
  • Prepared food and water
  • Assisted with Doggy Day Camp

Lakeside Animal Clinic

Vet Assistant/Kennel Technician
05.2017 - 08.2017
  • Cleaned Animal Kennels
  • Prepared medicine for the animal boarders
  • Walked dogs
  • Prepared food and water
  • Clipped nails
  • Assisted Vet Technicians with holds
  • Bathed animals
  • Helped prepare vaccines
  • Squeezed anal glands
  • Read fecals underneath microscope

Education

Bachelor of Science - of Business With The Concentration of HR

University of Phoenix
Houston, Texas
09.2014

Skills

  • Customer Service
  • Sales Trends
  • Sales Generation
  • Verbal and Written Communication
  • Store Opening and Closing
  • Sales Goal Attainment
  • Customer Needs Assessment
  • Membership Sales
  • Time Management
  • Policy and Procedure Adherence
  • Retail Store Operations
  • Item Fittings
  • Promotional Sales Events

Timeline

Sales Associate

Old Navy
03.2022 - Current

Lead CSR/Kennel Technician

Brixton
10.2017 - 09.2019

Lakeside Animal Clinic

Vet Assistant/Kennel Technician
05.2017 - 08.2017

Bachelor of Science - of Business With The Concentration of HR

University of Phoenix
Amber Storemski