Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Amber Sullivan

Southbury,CT

Summary

Dynamic administrative professional with extensive experience in administrative support and management. Proven ability to enhance office efficiency through strong communication, data analysis, and organizational skills. Committed to driving operational success and delivering value across departments. Multi-talented and collaborative administrative manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering several years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.

Overview

23
23
years of professional experience

Work History

CAREER DEVELOPMENT PROGRAM MANAGER

Ability Beyond
BETHEL, CT
10.2019 - Current
  • Facilitates the delivery of employment services to clients in accordance with program guidelines.
  • Enforces funding standards and policies for supported individuals.
  • Conducts data analysis and created reports to track progress against goals.
  • Oversees monthly billing, ensuring the accuracy of billing information, data entry, and resolving discrepancies.
  • Develops and implements caseload management plans for 65+ clients.
  • Coaches, mentors and trains team members in order to improve their job performance.
  • Conducts regular meetings with staff to discuss progress and identify areas of improvement.
  • Analyzes team feedback to develop action plans for improving services offered.
  • Conducts annual performance reviews for each employee under my supervision.

REAL ESTATE APPRAISER TRAINEE

Appraisal Alliance
Danbury, CT
09.2021 - Current
  • Conduct Property Inspections: Assist in examining residential properties to assess their condition, features and overall value.
  • Collect Data: Gather and analyze data on property sales, market trends, and economic conditions to support valuation processes.
  • Assist in Appraisals: Support licensed supervisor in performing detailed property appraisals and preparing appraisal reports.
  • Research Market Conditions: Conduct research on local real estate markets, zoning regulations, and comparable sales to inform appraisals.
  • Prepare Documentation: Help compile and organize appraisal documents, including photographs, maps, and inspection notes.
  • Learn Valuation Techniques: Gain knowledge of various appraisal methodologies including cost, sales comparison, and income approaches.

MEDICAL RECORDS CLERK

The Lutheran Home of Southbury
Southbury, CT
11.2018 - 03.2021
  • Updated daily logs to track information movements.
  • Kept department clean, organized and professional.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Logged all requests for medical records into spreadsheets.
  • Pulled patient records and transferred information to appropriate parties.
  • Set up patient charts.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.

LOGISTICS MANAGER

Word of Life Fellowship, Inc
POTTERSVILLE, NY
05.2002 - 09.2018
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Worked directly with VP of department to assist in executing all event details and office needs.
  • Collaborated with leadership and colleagues to coordinate staffing for each event.
  • Coordinated plans and specific event needs with internal personnel.
  • Scheduled and booked reservations, managed transportation, and secured venues for events with up to 200 participants.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare, and ground transportation.
  • Prepared and updated office records, spreadsheets, and presentations to support executive needs and enhance office efficiency.
  • Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
  • Obtained signatures for important legal documents.
  • Crisis Management Team Member
  • Assisted customers with the preparation of visa applications, ensuring all required documents were included and completed accurately.

Education

Bachelors of Religious Education -

Davis College
Binghamton, NY
12.2002

Associate of Arts -

Kellogg Community College
Battle Creek, MI
05.1996

Trainee Coursework - Real Estate Appraisal

McKissock Learning
Online
03.2021

Certificate of Completion (2 year curriculum) -

Word of Life Bible Institute
Pottersville, NY
08.1999

Skills

  • Travel coordination
  • Event logistics
  • Microsoft Office proficiency
  • Critical thinking
  • Work ethic
  • Technology proficiency
  • Timeline management
  • Data documentation
  • Problem solving
  • Professional experience
  • Analytical skills
  • Performance evaluation
  • Staff development

References

Given upon request.

References

References available upon request.

Timeline

REAL ESTATE APPRAISER TRAINEE

Appraisal Alliance
09.2021 - Current

CAREER DEVELOPMENT PROGRAM MANAGER

Ability Beyond
10.2019 - Current

MEDICAL RECORDS CLERK

The Lutheran Home of Southbury
11.2018 - 03.2021

LOGISTICS MANAGER

Word of Life Fellowship, Inc
05.2002 - 09.2018

Bachelors of Religious Education -

Davis College

Associate of Arts -

Kellogg Community College

Trainee Coursework - Real Estate Appraisal

McKissock Learning

Certificate of Completion (2 year curriculum) -

Word of Life Bible Institute

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