Amber Sutherland
Kenosha,WI
Overview
20
20
years of professional experience
Work History
IC ASP
Kroger
05.2023 - Current
- Performed daily cycle counts to ensure record accuracy.
Personal Shopper
Kroger
07.2022 - Current
- Outbound process of loading totes onto dollies and then loading them on to delivery vans
- Freezer Process, Picking, decanting, and Put Away
- Inbound decanting
- Pick department, picking orders on ambient and chill sides
- RC and PR truck certified
- Steering Committee Member of BRI
Personal Shopper
Walmart
10.2021 - 07.2022
- Ensure accurate selection of products for digital customer purchases.
- Identified alternate products to replace unavailable inventory.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
Warehouse Associate
Uline
10.2019 - 07.2021
- Prepared shipments efficiently.
- Conducted item picking and delivered palettes to packing team.
- Packaged goods systematically to ensure safe transit.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 90 pounds.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Fulfillment Associate
Amazon
04.2017 - 10.2019
- Resolved pod drive challenges.
- Organizing customer orders in a timely manner
- Conducted numerical product counts to maintain stock records.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
Baker Manager
Pick N Save
10.2004 - 09.2016
- Implemented and maintained associate scheduling protocols.
- Performing regular inventory on bakery products.
- Maintained organized inventory within the department.
- Provided assistance with specialty bakery items and specific requests.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
Education
Amnesty course -
amazon
05.2019
High School Diploma -
Bradford
05.2003
Skills
- Organized
- Quick learner
- Good at time management
- Product identification
- Warehouse operations
- Discrepancy investigation
- Teamwork and collaboration
- Attention to detail
- Reliable and punctual
- Forklift operation
- Error adjustments
References
Available upon request
Timeline
IC ASP
Kroger
05.2023 - Current
Personal Shopper
Kroger
07.2022 - Current
Personal Shopper
Walmart
10.2021 - 07.2022
Warehouse Associate
Uline
10.2019 - 07.2021
Fulfillment Associate
Amazon
04.2017 - 10.2019
Baker Manager
Pick N Save
10.2004 - 09.2016
Amnesty course -
amazon
High School Diploma -
Bradford