Amber Swick

Assisted physicians with patient care by taking manual vital signs, patient histories,

and preparing patients for examinations.

Organized and prepped patient charts a few days in advance.

During in-office visits, pending labs, immunizations, medication refills, and any

diagnostic testing needed are addressed. The provider made all finalized orders.

Conducted Medicare Annual Wellness Visits and closed care gaps.

Communicating with other specialists when a pre-op exam was scheduled, and no

paperwork was received.

Performed basic laboratory tests, such as urinalysis, checking blood glucose levels,

along with conducting EKGs under the direct supervision of a physician.

Administered injections, medications, and treatments as directed by the physician.

Responded to patient callbacks and phone-in prescription refill requests.

Relayed messages from patients to physicians about concerns, condition updates,

or refill requests to facilitate treatment.

All faxed items were scanned into the patient's chart, including any screening forms.

• Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
• Handled confidential documents in an organized fashion according to established protocol.
• Established new clients EHR account and sent all appropriate documents along with a variety of BH screening tools.
• Verified all insurance and input into the billing section for Co-pay and deductibles
• Processed invoices for payment using accounting software application: Therapy Notes.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Provided general information about the company.
• Managed incoming calls while providing information transferring callers to appropriate personnel.
• Managed incoming calls while providing information or transferring callers to appropriate personnel.
• Proofread content for typo-free emails and documentation.

• Greeted and introduced myself, gathered patient histories, family history, and obtained manual vital signs on newborns- age 19.
• In house vision and hearing screening.
• Collected specimens for CLIA waived testing.
• Having double verification for any medications or vaccines given with ordered placed in chart prior.
• Documenting lot and NDC number, manufacture, time administered along with location and who gave consent, which funding vaccine was pulled from (VFC or PVT)
• Prepped patients chart in advanced, along with having consent or vaccine refusal forms ready to sign.
• Communicating with my provider on any forms needed to be signed and faxed to appropriate locations.
• E-faxing EPSDT clinical notes with patients who had AHCCCS Well Child Checks.
• Scanning in previous immunization records along with any approval/ denied PA, historical chart notes from previous PCP, all signed forms in house from parents or provider.

• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Measured vital signs and took medical histories to prepare patients for examination.
• Gathering all screening forms (PHQ2, PHQ9, GAD, Edinburgh, MChat, and ASQ) and inserting results into chart for provider.
• Collecting specimen for rapid tests for COVID, flu, and strep to help clinical staff assess conditions.
• Collecting Newborn screening and STAT Bilirubin specimens in office.
• Setting up sterile field and assisting provider with Circumcision procedure.
• Knowledge of Joint Commission guidelines.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Scheduled appointments for patients via phone and in person.

• Performed patient histories, vital signs, and medical screenings.
• Administered vaccines, injections, and other treatments as directed by physicians.
• Prepared treatment rooms before each patient visit by stocking them with necessary supplies and instruments.
• Ensured that all medical charts were complete prior to each patient's visit.
• Explained treatment procedures and physicians' instructions.
• Assisted physicians for any circumcision procedures that involved: setting the sterile field with all instruments and sterile supplies, along with having different Gomno set's ready and available.

• Completed vitals, updated medical history and gave patient education for vaccines being given at the visit.
• Administered medications under physician's supervision.
• Assisted with circumcision procedure.
• Ran autoclave for all instruments that were used that day or did not pass.
• Collected Newborn screening and Bilirubin testing when needed.
• Kept facility stocked with necessary supplies, equipment and instruments.
• Handled general office duties to support administrative staff during peak hours.
• Prepared and sanitized treatment rooms for patient examinations.
• Collected, labeled and stored laboratory specimens properly prior to testing.
• Completed and submitted clinical documentation in accordance with agency guidelines.

• Scheduled appointments for patients via phone and in person.
• Prepared treatment rooms for acupuncture by cleaning surfaces and getting the room ready for the provider and patient.
• Stemming acupuncture's for patients.
• Organized charts, documents and supplies to maintain team productivity.
• Educated patients about medications, procedures and physician's instructions.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
• Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
• Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
• Incorporated outside records into charts and EHR to help prep for the following week.