Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
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Amber Sykes

Amber Sykes

Brunswick,GA

Summary

Skilled Licensed Healthcare Agent with years of implementing strategies to grow insurance business and build relationships with prospective clients. Demonstrated experience in marketing at strategic levels to identify opportunities to boost sales. Excellent influencing skills to communicate with credibility, tact and diplomacy.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Licensed Health Insurance Agent

Assurance IQ, LLC
Seattle, WA
06.2022 - 05.2024
  • Developed and implemented insurance plans for customers based on their individual needs.
  • Researched and analyzed customer data to ensure accuracy of coverage information.
  • Provided detailed explanation of policy terms, conditions, and benefits to clients.
  • Negotiated with insurers to secure the best possible rates for clients.
  • Sold Affordable Care Act policies in addition to ancillaries based on the needs of each client through multiple insurance carriers.

Financial Secretary

Northside Baptist Church, INC.
Brunswick, GA
03.2006 - 10.2022
  • Developed and implemented bookkeeping procedures to ensure accuracy of financial records.
  • Analyzed and reconciled monthly bank statements, ensuring accurate coding of transactions.
  • Prepared detailed reports of all accounts receivable and payable activities.
  • Managed payroll processing for staff members and contractors.
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.

Bookkeeper

Lynn Electric, INC.
Brunswick, GA
05.1998 - 12.2001
  • Maintained and reconciled general ledger accounts.
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
  • Processed accounts payable and receivable transactions.
  • Assisted with the preparation of budgets and forecasts.
  • Conducted monthly bank reconciliations.
  • Performed month-end closing activities.
  • Ensured accuracy in all accounting entries and records.
  • Managed payroll processing for staff members.
  • Reviewed employee expense reports for compliance with company policies.
  • Generated invoices for clients and tracked payments received from customers.
  • Resolved billing discrepancies with vendors or customers promptly.
  • Posted journal entries to the general ledger system accurately and timely.
  • Provided assistance in preparing tax returns annually.
  • Performed account analysis as required by management.
  • Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.

Education

Life & Health Insurance Agent - Life & Health Insurance

ExamFX
California
03-2022

High School Diploma -

Goldengate Christian Academy
Brunswick, GA
05-1999

Some College (No Degree) - Business Administration

College of Coastal Georgia
Brunswick, GA

Skills

  • Insurance terminology
  • Policy analysis
  • Inbound Call Management
  • Needs Assessment
  • Compliance knowledge
  • Goal-Oriented
  • Revenue Generation
  • Follow-up skills
  • Healthcare regulations
  • Insurance knowledge
  • Lead Development
  • Clientele Development
  • Bookkeeping Support
  • Customer Billing
  • Business Planning
  • Financial Due Diligence
  • Policy sales
  • Account Management
  • Customer Complaint Resolution
  • Data Entry
  • Decision-Making
  • Financial Needs Assessment
  • Continuous Improvement
  • Goal Setting
  • Professional Demeanor
  • Organizational Skills
  • File Management
  • Bookkeeping
  • Clerical Support
  • Positive and professional
  • Recordkeeping and bookkeeping
  • Basic accounting
  • Customer Service
  • Strong Ethics

Affiliations

  • Music of various genres
  • Art
  • Upcycling various items, especially furniture

Accomplishments

  • Top 5 in ancillary sales with Assurance IQ, LLC.
  • Frequently top 10 in Affordable Care Act sales (major medical coverage) with Assurance IQ, LLC.

Certification

  • Life & Health Insurance Agent

Languages

English
Professional

References

References available upon request.

Timeline

Licensed Health Insurance Agent

Assurance IQ, LLC
06.2022 - 05.2024

Financial Secretary

Northside Baptist Church, INC.
03.2006 - 10.2022

Bookkeeper

Lynn Electric, INC.
05.1998 - 12.2001

Life & Health Insurance Agent - Life & Health Insurance

ExamFX

High School Diploma -

Goldengate Christian Academy

Some College (No Degree) - Business Administration

College of Coastal Georgia
  • Life & Health Insurance Agent
Amber Sykes