Amber Tanguma
Ramona,OK
Summary
Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership. Communicative property management with top-level skills in customer service, negotiation, and design. Organizes inspections, supervises issue resolution, and delivers project completion with customer satisfaction. Remains calm and professional in stressful environments.
Overview
5
5
years of professional experience
Work History
Property Manager
Freeman Companies
Collinsville, OK
02.2020 - Current
- Meet with contractors and vendors at multiple property sites for project planning, inspecting, estimates, and completion of projects.
- Met with prospective tenants, schedule showing properties, make contracts, and respond to all maintenance inquiries.
- Maintained accurate records of all tenants, vacancy issues and disciplinary actions.
- Developed marketing plans and successfully Advertise business on internet, improving rental occupancy 60%.
- Validate rental eligibility by using OSCN, our software, and social media accounts for verification process.
- Facilitated timely resolution to all property repairs, and updates.
- Maintained original leases and renewal documents in digital and hardcopy format.
- Direct collection of monthly rental fees, deposits, and invoices.
- HR Employee hiring and daily project directing.
- Maintain customer satisfaction with prompt response through social media, email, phone, and one on one meetings.
Education
Bachelor of Science - Home Economics Major Interior Design Minor
Sterling College
Sterling, KS05.1994
Skills
- Maintenance knowledge
- Financial budgeting and reporting
- Property tours and inspections
- Building operations
- City and county regulations
- Tenant and eviction laws
- Customer service-focused
- Affordable housing programs knowledge
- Excellent scheduling abilities
- Property management experience
- Understanding of lease agreements
- Vendor management knowledge
- Business Development
- Leasing and sales
- Database Management
- Contract Negotiation
- Marketing and advertising
- Staff Management
Accomplishments
- Oversaw multiple residential family properties totaling over 70 individual single family homes or duplexes.
- Maintained 90% or higher occupancy rate for entire length of employment.
- Remodeled 10 properties.
Timeline
Property Manager
Freeman Companies
02.2020 - Current
Bachelor of Science - Home Economics Major Interior Design Minor
Sterling College