AMBER TAYLOR
Alexandria,VA
Summary
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
17
17
years of professional experience
Work History
Veterinarian Assistant Supervisor
Town and Country Animal Hospital
2023.09 - Current
- Monitored team performance and provided constructive feedback
- Provide new hires guidance and support in handling the animals
- Supported veterinary staff during emergencies, providing urgent care assistance when needed.
- Increased clinic efficiency by maintaining clean examination rooms and preparing them for each appointment.
- Educated pet owners on proper care techniques, fostering strong relationships between clients and their pets.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Built strong relationships with clients through positive attitude and attentive response.
Team Leader
Caring Hands Animal Hospital
2015.06 - 2023.09
- Trained and supervised veterinary assistants in their performance through a variety of technical and client education duties that facilitate the work of the practitioners and the veterinary management team
- Educate clients on purchased products and medications
- Make recommendations to management team concerning personnel matters
- Guide and direct team members, including setting performance standards and monitoring performance
- Conduct monthly departmental meetings and routine one-on-one meetings with team
- Motivate and inspire healthcare team to provide high quality care to patients and clients
- Review procedural operations for efficiency and accuracy and make recommendations to management team for implementation.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Supported veterinary staff during emergencies, providing urgent care assistance when needed.
- Increased clinic efficiency by maintaining clean examination rooms and preparing them for each appointment.
- Administered prescribed medications and treatments, ensuring accurate dosages and timely application for optimal patient outcomes.
- Reduced risk of infection by diligently following proper sanitation protocols in all areas of the clinic.
- Assisted with laboratory work, including sample collection, analysis, and reporting results to veterinarians for interpretation.
- Enhanced client satisfaction through timely responses to inquiries and maintaining clear communication with pet owners.
- Collaborated with veterinary team members to create an effective workflow that maximized productivity while prioritizing patient care needs.
- Improved patient care by assisting veterinarians with examinations, surgeries, and dental procedures.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Followed safety protocols for handling animals.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Collected and processed samples for laboratory testing.
- Restrained animals for examination and treatment.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Assisted in examination and treatment of animals in veterinary clinic.
- Educated clients on post-surgical care and nutrition.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Monitored vital signs and provided nursing care for animals.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Administered medications to animals in treatment and documented changes in condition.
Veterinarian Assistant
Caring Hands Animal Hospital
2013.09 - 2015.06
- Assisted in surgeries by monitoring, measuring, and recording anesthesia and vitals of patient undergoing surgery
- Took pre-and post-treatment radiographs of patients
- Performed venipunctures on dogs and cats
- Filled all medical prescriptions for patients and discussed administration with clients
- Educated pet owners about preventative care and health issues
- Prepared estimates for procedures and discussed hospital financial policies with clients
- Maintained all surgical materials and equipment for operating room.
Animal Care Technician
Animal Welfare League of Arlington
2007.04 - 2013.09
- Certified to perform euthanasia by injection
- Handled intake of animals and maintained animal records
- Responsible for daily physical care of all animals including administration of injections and medications
- Coordinated all services related to adoption of animals
- Responsible for new hire orientation and training.
- Provided compassionate care to animals by giving attention, grooming, and socialization opportunities.
- Promoted a positive work environment among team members through open communication channels and consistent feedback sessions.
- Established strong relationships with local veterinarians to facilitate prompt and effective care for animals in need of medical attention.
- Contributed to successful adoptions through careful evaluation of potential adopters'' compatibility with available animals.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
- Administered medications to animals in treatment and documented changes in condition.
- Ensured proper nutrition for various species by preparing specialized diets and feeding schedules.
- Cleaned and disinfected exam areas and kennels to prevent diseases and control odors.
- Educated visitors and staff on proper animal care and handling.
- Monitored animals for behavioral problems and signs of health issues.
Education
High School Diploma -
Wakefield High School
Arlington, VA06.2006
Skills
- Pet handling
- Customer service and assistance
- Safety protocols and procedures
- Kind customer engagement
- Client Communication
- Laboratory skills
Timeline
Veterinarian Assistant Supervisor
Town and Country Animal Hospital
2023.09 - Current
Team Leader
Caring Hands Animal Hospital
2015.06 - 2023.09
Veterinarian Assistant
Caring Hands Animal Hospital
2013.09 - 2015.06
Animal Care Technician
Animal Welfare League of Arlington
2007.04 - 2013.09
High School Diploma -
Wakefield High School
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