Amber Tempel
Tell City,IN
Summary
Oversaw patient care delivery in diverse medical environments, enhancing overall care quality. Cultivated strong communication channels among healthcare professionals for seamless patient care coordination. Maintained organization and task prioritization in high-pressure situations to optimize patient outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CMA
Memorial Hospital And Health Care Center
05.2018 - Current
- Monitored vital signs daily and communicated patient health concerns to supervisor. Assisted patients and families with kindness, fostering long-term professional relationships. Organized daily medication schedules to support clients in managing symptoms and improving quality of life. Recorded patient vital signs, height, weight, and glucose levels to track overall wellbeing. Noted changes in patient status related to drug therapy. Maintained digital records of patient information, medications, billing, and other activities.
RECEPTIONIST
Memorial Hospital And Health Care Center
05.2018 - 06.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
CMA
Baptist Health Floyd
03.2017 - 05.2018
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
ER TECHNICIAN
Baptist Health Floyd
01.2015 - 03.2017
- Achieved accurate specimen collection and labeling for laboratory testing, enhancing diagnostic efficiency. Contributed to successful CPR and emergency airway interventions, improving patient outcomes. Streamlined the documentation of vital signs and monitoring systems, ensuring comprehensive patient assessments. Upheld hospital policies and regulatory compliance, fostering a safe healthcare environment.
PHLEBOTOMIST TECHNICIAN
Baptist Health Floyd
03.2007 - 01.2017
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Organized daily work based on collection priority.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
Education
Phlebotomy Certification - Phlebotomy
Vincennes University
03.2007
High School Diploma - General Studies
Forest Park High School
Ferdinand, IN05.2000
Skills
- Supported staffing processes to maintain adequate personnel levels Implemented isolation precautions to enhance patient safety Assisted in medical triage to prioritize patient care Monitored vital signs to ensure patient stability Facilitated access to patient health information for care teams Administered injections to patients as directed Managed medication administration to ensure compliance with protocols
Certification
CMA - Certified Medical Assistant
Timeline
CMA
Memorial Hospital And Health Care Center
05.2018 - Current
RECEPTIONIST
Memorial Hospital And Health Care Center
05.2018 - 06.2025
CMA
Baptist Health Floyd
03.2017 - 05.2018
ER TECHNICIAN
Baptist Health Floyd
01.2015 - 03.2017
PHLEBOTOMIST TECHNICIAN
Baptist Health Floyd
03.2007 - 01.2017
Phlebotomy Certification - Phlebotomy
Vincennes University
High School Diploma - General Studies
Forest Park High School