AMBER TERRERO
Monsey,NY
Summary
Committed and reliable with experience in supporting pharmacy operations by managing medication distribution, inventory control, and customer service. Skilled in accurately preparing prescription orders, maintaining patient records, and operating pharmacy software. Demonstrated ability to improve process efficiency and enhance patient satisfaction through attentive service and clear communication.
Overview
4
4
years of professional experience
Work History
Pharmacist Assistant
CVS Pharmacy
Ramsey, NJ
04.2024 - 11.2024
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Compiled customer demographic, allergy and medical history background.
- Supported pharmacist in preparing daily prescriptions.
- Answered telephone calls promptly and assisted customers.
- Updated and maintained databases with current information.
- Identified needs of customers promptly and efficiently.
Sales Representative
Corporate concepts
Port Chester, NY
06.2023 - 02.2024
- Greeted and assisted customers to foster positive experiences
- Presented products and services to prospective and existing customers to meet client needs
- Provided customer service by answering incoming calls and responding to inquiries in a timely manner.
- Navigated through computer systems to review information and respond appropriately to callers.
- Followed up with customers after purchase to ensure satisfaction with product and service received.
Behavioral Therapist
Aba
New Rochelle, NY
03.2023 - 06.2023
- Tracked client behavior by reviewing behavior incident reports and creating and adjusting behavior management plans
- Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles
- Encouraged clients to express feelings and discuss life events in order to help each person develop personal and relational insights
- Directed at-home therapy exercising drills to invoke children to develop math, verbal and writing skills
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships
City Mail Carrier
USPS
Yonkers, NY
02.2023 - 05.2023
- Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors
- Observed road rules, weather and road conditions and other factors to maintain safe driving record
- Used road maps or GPS to verify routes and designated addresses
- Assisted customers by lifting heavy packages and placing parcels by front door or garage
- Collected outgoing mail from homes and businesses to deliver to post office for processing
- Sorted mail for delivery, arranging mail in delivery sequence
- Delivered various types of mail on routes according to strict timelines
Store Manager
R&V DELI
Yonkers, NY
05.2021 - 02.2023
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving
- Strengthened work flow productivity by hiring, managing and developing top talent
- Answered product questions with up-to-date knowledge of sales and promotions
- Trained and mentored associates to teach daily tasks and procedures
- Balanced sales, reconciled cash and made bank deposits
- Resolved customer complaints in a timely manner.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Gorton High School
Yonkers, NY06.2022
Skills
- Excellent verbal and writing communication skills
- Document filing
- Great Work Ethic
- Relationship Building
- self motivated
- Data entry
- Sales Closing
- Engaging with Diverse Customers
- Team Building
- Critical Thinking
- Friendly, Positive Attitude
- Training & Development
- Flexible Schedule
- Computer Skills
- Billing assistance
- Microsoft Office
Timeline
Pharmacist Assistant
CVS Pharmacy
04.2024 - 11.2024
Sales Representative
Corporate concepts
06.2023 - 02.2024
Behavioral Therapist
Aba
03.2023 - 06.2023
City Mail Carrier
USPS
02.2023 - 05.2023
Store Manager
R&V DELI
05.2021 - 02.2023
High School Diploma -
Gorton High School