Reliable and customer-oriented individual with a versatile background in transportation and office support. Proven ability to handle high-stress situations calmly, ensuring efficient operations and exceptional service delivery.
Overview
24
24
years of professional experience
Work History
School Bus Driver
Auburn School District
Auburn, WA
10.2008 - Current
Operated school bus safely, ensuring timely transportation for students to and from school.
Monitored student behavior, enforcing safety protocols and maintaining a positive environment during transit.
Conducted pre-trip inspections to verify bus functionality and adherence to safety standards.
Communicated effectively with parents and school staff regarding schedules and any concerns related to transportation.
Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Drafted and submitted reports detailing trips, fuel, mileage, and hours.
Dispatcher Office Assistant
Auburn School District
Puyallup, WA
02.2025 - 06.2025
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
Enhanced communication between field units and office personnel by managing radio transmissions and phone communications.
Provided exceptional customer service while handling incoming calls from the public, gathering essential information for appropriate response measures.
Advised regarding delays and special circumstances.
Assistant Cook
Auburn School District
Auburn, WA
10.2010 - 03.2018
Prepared and assembled ingredients for daily meal service, adhering to safety and hygiene standards.
Maintained cleanliness of kitchen equipment and workstations, ensuring compliance with health regulations.
Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
Managed time effectively during busy shifts, maintaining productivity under pressure and meeting tight deadlines for meal service.
Assistant Apartment Manager
American Property Management Group
Seattle, WA
04.2002 - 05.2003
Assisted in managing daily operations of apartment community, ensuring resident satisfaction and compliance with policies.
Coordinated leasing activities, demonstrating expertise in tenant relations and property marketing strategies.
Facilitated communication between tenants and management, resolving conflicts to maintain positive living environment.
Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
Education
Real Estate License -
Rockwell Institute
Bellevue, WA
09-2021
Graduate Certificate - Business And Computer Operations
Business Computer Training Institute
Fife, WA
06-2002
Certified Nurse Assistant -
Renton Technical College
Renton, WA
03-2009
Skills
Dependable and reliable
Effective communication skills
Customer-oriented
Verbal and written communication
Data confidentiality
Problem-solving
Timeline
Dispatcher Office Assistant
Auburn School District
02.2025 - 06.2025
Assistant Cook
Auburn School District
10.2010 - 03.2018
School Bus Driver
Auburn School District
10.2008 - Current
Assistant Apartment Manager
American Property Management Group
04.2002 - 05.2003
Real Estate License -
Rockwell Institute
Graduate Certificate - Business And Computer Operations