Amber Thibodeaux-Paris
Houston,TX
Summary
Dynamic NDE technician with over 10 years of experience in performing non-destructive evaluations. Proficient in utilizing advanced inspection techniques such as ultrasonic testing, eddy current testing, and magnetic particle testing. Seeking a challenging role in a reputable organization where I can enhance my skills and contribute to ensuring the highest quality of products.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Coordinator
Fulkrum
09.2023 - Current
- Streamlined project management processes by implementing new organizational tools and software.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Customer support specialist
Norway Dolphitech
02.2023 - 04.2023
- Delivered exceptional and professional customer support by providing advanced application support with a strong focus on customer service, technical expertise, and timely responses
- Responded promptly and accurately to customer support calls, ensuring quick resolution of issues
- Provided direct support services to customers and business partners, actively participating in regional and national conferences, certification training, webinars, and phone consultations
- Demonstrated strong independence and self-motivation while working under minimal supervision
- Assisted customers in system setup requirements, with meticulous attention to state and federal reporting needs
- Conducted content review of user guide documentation for accuracy and usability
- Served as a liaison, collaborating with other departments and vendors to effectively resolve technical issues.
NDE Inspector
LaPort
10.2018 - 02.2023
- Conducted thorough non-destructive examinations on components, ensuring compliance with industry standards and specifications
- Utilized advanced inspection techniques and equipment to identify and evaluate defects in materials or structures
- Collaborated with engineering and quality control teams to develop and implement effective inspection plans and procedures
- Generated comprehensive reports detailing inspection findings, recommending corrective actions, and providing accurate documentation for quality assurance purposes.
Operations manager
Houston
12.2014 - 10.2018
- Streamlined operational processes by implementing a new scheduling system, resulting in a 20% increase in productivity
- Led a team of 6-10 employees, providing training and guidance to ensure adherence to company policies and procedures
- Developed and implemented cost-cutting measures, resulting in a 15% reduction in operational expenses
- Collaborated with cross-functional teams to develop and execute strategic plans, resulting in a 10% increase in customer satisfaction.
Project Coordinator
Houston, TX
05.2009 - 12.2014
- Spearheaded the planning, execution, and successful completion of multiple cross-functional projects, delivering results within budget and timeline constraints
- Led and facilitated effective communication between project team members, stakeholders, and clients, ensuring alignment and collaboration throughout all stages of the project lifecycle
- Implemented and streamlined project management processes and tools, resulting in improved efficiency, productivity, and overall project success rates
- Conducted comprehensive risk assessments and developed mitigation strategies to proactively address potential obstacles, minimizing project delays and maximizing client satisfaction.
Education
Bachelor of Arts - Business Administration And Management
Franklin University
05.2024
Business | AA of Arts (Business) -
Eastern Gateway Community College
05.2022
Skills
- Nondestructive testing
- Analytical skills
- Attention to detail
- Equipment operation
- Experienced
- Certified
- Detail-oriented
- Analytical
- Technical skills
- Problem-solving
- Strategic Planning
- Flexible and Adaptable
- Decision-Making
- Good Judgment
- Problem-Solving
- Attention to Detail
- Project Coordination
- Critical Thinking
- Detail Oriented
Certification
- 10/01/17, The Ocean Corporation, Non-Destructive Testing
- 10/01/15, Champion School of Real Estate, Real Estate License
Timeline
Project Coordinator
Fulkrum
09.2023 - Current
Customer support specialist
Norway Dolphitech
02.2023 - 04.2023
NDE Inspector
LaPort
10.2018 - 02.2023
Operations manager
Houston
12.2014 - 10.2018
Project Coordinator
Houston, TX
05.2009 - 12.2014
Bachelor of Arts - Business Administration And Management
Franklin University
Business | AA of Arts (Business) -
Eastern Gateway Community College