Summary
Overview
Work History
Education
Skills
Timeline
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Amber Thompson

Grass Lake,Michigan

Summary

Confident and collaborative nurse with 13 years of experience, the majority rooted in Emergency Medicine, including five years as Charge Nurse. Known for steady leadership, strong clinical judgment, and communication that is both consistent and clear. Eager to re-enter the workforce after providing care for a terminally ill parent, bringing renewed energy, sharp instincts, and a deeper commitment to timely, thoughtful patient care.

Overview

13
13
years of professional experience

Work History

Registered Nurse

Private Duty Home Care
04.2023 - Current
  • Managed care for ailing parent during terminal illness, overseeing treatment and coordinating appointments in partnership with providers to ensure thorough, compassionate care
  • Oversaw estate planning, end-of-life care coordination, and fulfillment of final wishes while honoring each step with presence and purpose

Utilization Management RN

Blue Cross Blue Shield of Michigan
Detroit, Michigan
12.2021 - 06.2023
  • Evaluated admitted patients for suitable status placement and medical necessity utilizing InterQual criteria aligned with Medicare and Medicaid guidelines.
  • Developed timely case reviews for Medical Director regarding criteria exceptions while ensuring all UM processes adhered to accreditation, regulatory, and contractual timelines.
  • Facilitated timely prior authorizations and coordinated with providers to avert delays in quality care.
  • Played a key role in Department Recognition Committee, fostering staff engagement and morale.

Charge Nurse, Emergency Department

Trinity Health
Chelsea, Michigan
08.2016 - 04.2021
  • Supervised Emergency Dept with approximately 20 direct reports while working in tandem with numerous ER and floor providers to ensure seamless collaboration and remarkable care
  • Executed composed and decisive leadership in critical situations by resolving problems efficiently, designating roles with intention, and prioritizing patient safety
  • Regularly entrusted with precepting and mentoring 10+ new nurses, providing clear clinical guidance and steady leadership during onboarding
  • Proactive in care coordination through cohesive team partnership, frequent bedside check-ins, & active engagement with patients/families to foster compassionate advocacy and meaningful rapport
  • Provided direct patient care during high-volume shifts to support staff and ensure safe ratios, while maintaining a 'global view' of departmental needs and team dynamics

Registered Nurse, Emergency Department

MedStar Health
Baltimore, Maryland
03.2015 - 06.2016
  • Enhanced foundational nursing expertise and clinical judgment in Maryland’s busiest ER, operating within a 120,000-visit/year environment
  • Addressed trauma activations and high-acuity cases with urgency and precision, excelling in ventilator support, titratable drips, rapid sequence intubation, and other emergency interventions.
  • Expanded trauma and critical care knowledge via substantial bedside exposure, rapid prioritization, and strong team collaboration
  • Coached newer nurses in critical scenarios, promoting confidence, clinical advancement, and adherence to safe practices amid high-pressure conditions.

Registered Nurse Extern, Emergency Department

MedStar Health
Baltimore, Maryland
10.2014 - 03.2015
  • Provided direct patient care under licensed RN supervision following graduation from nursing program, sharpening clinical skills while preparing for NCLEX licensure
  • Performed key assessments & interventions including phlebotomy, catheter placement, hourly rounding, and treatment monitoring
  • Strengthened knowledge of medication protocols by observing administration processes and assisting with management alongside licensed RN supervision
  • Engaged in simulation labs and evidence-based practice projects to advance competency & readiness for independent nursing practice

Multifunctional Tech, Emergency Department

MedStar Health
Baltimore, Maryland
07.2013 - 10.2014
  • Supported RNs with clinical tasks such as vital signs, IV insertion, lab draws, 12-lead EKGs, Foley/NGT placement, splinting, and hygiene care
  • Aided providers in executing bedside procedures, such as lumbar punctures, pelvic exams, and comprehensive wound care
  • Facilitated patient transportation across hospital, encompassing inpatient units, radiology, and surgery, maintaining safety and continuity of care
  • Delivered 1:1 assistance for vulnerable patients, upholding safety, de-escalation, and therapeutic presence

Education

Bachelor of Science - Nursing

Eastern Mchigan University
Ypsilanti, MI
12.2026

Nurse Residency Program -

MedStar Health
Baltimore, MD
03.2016

Associate of Science - Nursing

Harford Community College
Bel Air, MD
12.2014

Skills

  • BLS, ALCS, TNCC, & CPI Certified
  • EPIC, Cerner, & InterQual Expertise
  • Critical Drip & Ventilator Management
  • Fluent in Microsoft 365 Suite
  • Staff Development & Precepting
  • Charge Nurse & Leadership Roles
  • Patient Satisfaction & Care Coordination
  • Triage, Assessment, & Delegation

Timeline

Registered Nurse

Private Duty Home Care
04.2023 - Current

Utilization Management RN

Blue Cross Blue Shield of Michigan
12.2021 - 06.2023

Charge Nurse, Emergency Department

Trinity Health
08.2016 - 04.2021

Registered Nurse, Emergency Department

MedStar Health
03.2015 - 06.2016

Registered Nurse Extern, Emergency Department

MedStar Health
10.2014 - 03.2015

Multifunctional Tech, Emergency Department

MedStar Health
07.2013 - 10.2014

Bachelor of Science - Nursing

Eastern Mchigan University

Nurse Residency Program -

MedStar Health

Associate of Science - Nursing

Harford Community College

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