Amber Tilton
Fremont,California
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Merchandising Supervisor
Reyes Coca Cola
08.2019 - Current
- Daily management of T/A, budgeted hours and OT, Organization of 12 merchandisers/ reset and the planning of their daily routes, The maintenance of good relations with 175+ accounts, Helped grand open two City Targets
- Proficient knowledge of Kronos
- Expertise in Greenmile application
- Established strong vendor relationships to maintain and support business.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Daily management of T/A, budgeted hours and OT
- Organization of 18 merchandisers/ reset team and the planning of their daily routes
- The maintenance of good relations with 160+ accounts, Helped grand open three City Targets
- Represented Reyes Coca Cola at the 2020 AM/PM road show
- Implemented data-driven decision-making processes to identify trends and opportunities for improvement in merchandise assortment.
- Trained and mentored junior staff members, fostering a collaborative work environment focused on team success.
- Collaborated closely with store managers to ensure consistency in merchandising standards across all locations.
- Achieved top-performing department status by consistently exceeding sales targets and KPIs.
- Introduced innovative merchandising solutions that contributed to increased sales revenue while maintaining optimal inventory turns.
Custodian
Fremont Unified School District
11.2018 - Current
- Professional stripping and waxing of floors, Proper sanitation of classrooms and restrooms, Set-up and take down for large events 250+ people
Store Supervisor/ Inventory Manager
Safeway
04.2000 - 08.2019
- Payroll processing of over 85 employees'
- Recruitment and hiring of employees'
- Management of over 65 personnel at one time
- Secure and confidential processing of both vendor and customer accounts.
- Management of backroom and inventory of store
- Cash management
- Print and process new ads in store each week, Planning, organization and proper placement of new displays coinciding with weekly ad
- Order writer for various areas of the store
- Efficiently brought the store up to standards for inventory, bringing their percentage from a 12% down to a 3.9%
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Enhanced customer experience through attentive service and prompt resolution of issues.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Established strong relationships with suppliers to negotiate favorable pricing, delivery schedules, and payment terms for optimal business results.
- Reduced shrinkage rates through diligent monitoring of inventory movement, conducting regular audits, and training staff on loss prevention techniques.
- Ensured compliance with company policies and local regulations by regularly reviewing operational procedures and providing necessary updates or corrections as needed.
- Increased customer loyalty with exceptional service quality, addressing concerns promptly, and offering personalized solutions when appropriate.
- Collaborated with upper management to develop strategic plans for store growth initiatives such as new product launches or expansion efforts.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Promoted business' development by building and maintaining relationships with new clients.
Education
Pepperdine University
Malibu, California12.2020
No Degree - Business Communications
Ohlone College
Fremont, California06.2017
Skills
- Store Maintenance
- Friendly and Outgoing
- Customer Relationship Management (CRM)
- Vendor Relations
- Reliable and Punctual
- Active Listener
Accomplishments Skills
- Microsoft Word, Excel, Power Point, Windows 10
- Greenmile for merchandising routing
- Kronos application for payroll processing
- Conflict Management Training
- Completion of Reyes Leap course programs 1-3
- Graduate of the inaugural Reyes Womens Up Program
Certification
- Certified Mobile Notary - 1.5yrs
Timeline
Merchandising Supervisor
Reyes Coca Cola
08.2019 - Current
Custodian
Fremont Unified School District
11.2018 - Current
Store Supervisor/ Inventory Manager
Safeway
04.2000 - 08.2019
Pepperdine University
No Degree - Business Communications
Ohlone College