Amber Tinney
Rockford,AL
Summary
Some of my many accomplishments as a General Manager include: improved sales, lowered food over base, maintained labor that met or exceeded company expectations, decreased service times by 100+ seconds, increased staffing, and decreased turnover.
I am Servsafe certified and also a graduate of Hamburger University.
Overview
10
10
years of professional experience
Work History
Kitchen Manager
Catherine's Market
04.2021 - 08.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Purchased food and cultivated strong vendor relationships.
General Manager
Mcdonald's
08.2013 - 09.2020
- Developed and implemented strategies to increase sales and profitability.
- Inventory/Food cost Control
- Food Safety
- Scheduling
- Labor Controls
- POS Proficiency
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Correctly calculated inventory and ordered appropriate supplies.
- Set clear expectations and created positive working environment for employees.
- Ensured compliance with all health department regulations.
Timeline
Kitchen Manager
Catherine's Market
04.2021 - 08.2023
General Manager
Mcdonald's
08.2013 - 09.2020