Amber Travis
Wallace
Summary
Adaptable professional with the ability to effectively communicate at all levels with a proven knowledge of customer service and data entry. Results-driven self starter with high energy levels and proven planning and organizational skills with the ability to handle multiple priorities effectively.
Emergency medical professional with strong expertise in providing critical care and life-saving interventions. Proven ability to perform well in high-pressure situations, ensuring patient safety and well-being. Highly collaborative team player, adaptable to changing circumstances, and focused on achieving optimal outcomes. Skilled in patient assessment, emergency response, and medical documentation. Known for reliability, quick decision-making, and calm demeanor under stress.
Overview
10
10
years of professional experience
Work History
EMT
Shoshone County Fire Dist#1
06.2008 - 11.2018
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
- Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Customer Service Agent
Walmart Supercenter
10.2013 - 01.2014
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Education
Associate in Applied Science -
North Idaho College
Coeur d'Alene, Idaho05.2016
Diploma - undefined
Wallace High School
Wallace, Idaho05.1999
Skills
- English-Business level speaking, reading and writing Advanced
- Proficient with Microsoft Office Suite- Including Word, Excel, Publisher and PowerPoint Intermediate
- Computer savvy- Proficient with Google Docs, Drive and email and well as SEO Intermediate
- Multitasking- Answering a phone and using a computer simultaneously Advanced
- Basic life support
- Emergency medical care
- Critical thinking
- Compassionate care
- Decision-making
- Medical terminology
- Stress management
- Calm under pressure
Languages
English Native
References
Available upon request
Hobbies and Interests
I love taking on challenges and resolving issues that are difficult and require in depth participation and critical thinking. I also enjoy relaxing in the outdoors and volunteering in the community.
Timeline
Customer Service Agent
Walmart Supercenter
10.2013 - 01.2014
EMT
Shoshone County Fire Dist#1
06.2008 - 11.2018
Diploma - undefined
Wallace High School
Associate in Applied Science -
North Idaho College
Similar Profiles
Jeff LittlefieldJeff Littlefield
Firefighter EMT at Shoshone County Fire District 1Firefighter EMT at Shoshone County Fire District 1
Kelly CreekKelly Creek
Assistant Cook at Washakie County School Dist. 1Assistant Cook at Washakie County School Dist. 1
Karen JenningsKaren Jennings
Paraprofessional at Scott County School Dist. 1Paraprofessional at Scott County School Dist. 1
Rylan SmithRylan Smith
Sales Research Intern at Search Solution GroupSales Research Intern at Search Solution Group
Marlon Funez-MejiaMarlon Funez-Mejia
Plumber Supervisor at Born Again Construction/Chance FreimanPlumber Supervisor at Born Again Construction/Chance Freiman