Summary
Overview
Work History
Education
Skills
Timeline
Barista

Amber Trochelman

New Lebanon,OH

Summary

Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Seasonal Stock Associate with positive and friendly customer retail store experience. Quickly processes transfers, shipments, damages, supplies, mistakes and overall organization of stock areas. Maintains stock and displays on retail floor. Participates in establishing and maintaining constructive staff member relations. Experienced professional focused on meeting or exceeding objectives seeking Production Worker position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Dedicated caregiver brings 5-year background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care. Punctual individual enthusiastically handling activities of daily living and meals in home and institutional environments. Conscientious and attentive professional available to work to help others. Skilled in assistance and patient transportation.

Overview

11
11
years of professional experience

Work History

Stocker

Lowes
Centerville, OH
04.2022 - 07.2022
  • Performed inventory control, such as counting and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained effective team member communication.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Operated manual pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Consistently lifted materials weighing as much as 50 pounds.

Inventory Control Specialist

Chewy Warehouse
Vandalia, OH
10.2019 - 03.2022
  • Audited and corrected discrepancies in inventory numbers.
  • Completed physical inventory counts each month.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Completed daily cycle counts to maintain accuracy of records.
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Implemented organizational systems to optimize product placement and operational productivity.
  • 2+ years fulfilling customers orders to satisfaction

Home Health Care Provider for MRDD Patients

Halo Home Health Care
Dayton, OH
06.2019 - 09.2019
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Completed household management tasks for clients within private home settings.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Improved operations through consistent hard work and dedication
  • Developed and maintained courteous and effective working relationships
  • Successfully maintained clean, valid driver's license and access to reliable transportation
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Saved $50 weekly by implementing cost-saving initiatives that addressed long-standing problems

Assistant Manager

Dollar Tree Stores
Dayton, OH
08.2016 - 09.2019
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Started as stock person and worked up to Assistant manager within 1 year

Dietary Server

Brookdale Assisted Living
Kettering, OH
03.2010 - 03.2015
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items and recorded order information.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Inspected dishes and utensils for cleanliness.
  • Moved and set up seating, prepared extra silverware and set prior to arrival of large groups.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Worked with families for 5 years of with residents to help understand residents' dietary needs

Education

High School Diploma -

Garfield Alternative
Middletown, OH
06.2000

Skills

  • Stockroom Maintenance
  • Display Assembly
  • Merchandise Rotation
  • Stocking and Replenishing
  • Safe Lifting Procedures
  • Supply Restocking
  • Customer Service
  • Energetic and Outgoing
  • Cash Counting
  • Shelving Items
  • Cash Register Operation
  • Conveyor Systems

Timeline

Stocker

Lowes
04.2022 - 07.2022

Inventory Control Specialist

Chewy Warehouse
10.2019 - 03.2022

Home Health Care Provider for MRDD Patients

Halo Home Health Care
06.2019 - 09.2019

Assistant Manager

Dollar Tree Stores
08.2016 - 09.2019

Dietary Server

Brookdale Assisted Living
03.2010 - 03.2015

High School Diploma -

Garfield Alternative
Amber Trochelman