Amber Trout
Cleburne,TX
Summary
I have been an office manager/bookkeeper for 27 years. I can manage an office in almost any area of business. Programs I am confident in are: Quickbooks, Word, Excel and any internet related program. I am very quick to learn. Office management is what I've done for many years. The time lapses in my resume are because I was having children; of which I have 9, but they are almost all grown now. I love the job that I have now but they recently changed owners and I simply do not receive enough hours.
Overview
26
26
years of professional experience
Work History
Office Manager/Receptionist
Helping People Hear
04.2015 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Controlled finances to lower costs and keep business operating within budget.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Legal Assistant
Hill & Hill Law Firm
01.2003 - 02.2005
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
- Contacted clients to schedule appointments and discuss progress of cases.
- Revised and finalized letters, briefs, and memos.
Legal Assistant
Wyatt, Austin And Associates
04.1998 - 06.2002
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Education
High School Diploma -
Gainesville High School
Gainesville, TX05.1993
Skills
- Administrative Support
- Staff Management
- Team Supervision
- Customer Service
- Data Entry
- Bookkeeping
- Billing
- Office Management
- Inventory Control
- Clerical Support
- Scheduling and Calendar Management
- Financial Tracking
- Organizational Skills
- Human Resources
- Excellent Multi-Tasking Ability
- Financial Accounting
- Schedule Management
Timeline
Office Manager/Receptionist
Helping People Hear
04.2015 - Current
Legal Assistant
Hill & Hill Law Firm
01.2003 - 02.2005
Legal Assistant
Wyatt, Austin And Associates
04.1998 - 06.2002
High School Diploma -
Gainesville High School
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