Amber Tucker
Huntsville,AL
Summary
Billing professional with proven track record in managing accounts receivable and billing operations. Known for meticulous attention to detail and commitment to accuracy in financial transactions. Focused on team collaboration and achieving results, with reliable and adaptable approach to changing business needs. Proficient in key billing software and processes, with reputation for reliability, integrity, and strong foundation in accounts receivable billing. Streamlining billing processes to enhance accuracy and efficiency, leading to improved financial operations. Demonstrated expertise in resolving billing discrepancies and utilizing problem-solving skills and attention to detail to ensure timely and accurate invoicing.
Overview
22
22
years of professional experience
Work History
AR Billing Specialist
Medical Claims Solutions, LLC
01.2017 - Current
- Enhanced billing accuracy by diligently reviewing and correcting discrepancies in patient accounts.
- Contributed to a positive work environment with open communication channels for addressing questions or concerns related to AR tasks.
- Managed multiple priorities effectively by maintaining strong organization skills while handling competing deadlines within a fast-paced environment.
- Maintained strong relationships with insurance providers through effective communication to ensure timely reimbursement for services rendered.
- Assisted in training new team members, sharing knowledge of AR best practices and specific company procedures.
- Sustained a high level of professionalism when dealing with sensitive financial matters, upholding patient confidentiality and adhering to HIPAA guidelines.
- Improved cash flow, consistently monitoring and resolving outstanding accounts receivable balances.
- Expedited the resolution of complex claims by working closely with healthcare providers, patients, and insurance companies.
- Increased overall departmental productivity through active participation in process improvement initiatives focused on streamlining AR workflows.
- Reduced overdue payments by consistently following up on unpaid claims within standard billing cycle timeframe.
- Provided exceptional customer service when addressing inquiries from patients regarding billing questions or concerns, fostering trust and satisfaction.
- Handled day-to-day accounting processes to drive financial accuracy.
Senior Insurance Specialist
Huntsville Hospital Spine and Neuro Center
01.2005 - 05.2018
- Enhanced billing accuracy by diligently reviewing and correcting discrepancies in patient accounts.
- Contributed to a positive work environment with open communication channels for addressing questions or concerns related to AR tasks.
- Oversaw patient payment plans, ensuring timely remittance while maintaining compassionate customer service practices for those experiencing financial hardships.
- Provided exceptional customer service when addressing inquiries from patients regarding billing questions or concerns, fostering trust and satisfaction.
- Assisted in training new team members, sharing knowledge of AR best practices and specific company procedures.
- Expedited payment processing with timely follow-ups on outstanding insurance claims.
- Identified trends in denied claims, addressing root causes to prevent future issues and improve overall success rates.
- Expedited month-end close procedures through efficient coordination with billing and finance teams.
- Collaborated closely with coding specialists for accurate charge capture, enabling timely and complete reimbursement from payers.
- Reduced manual data entry errors with accurate payment postings and account reconciliations.
Sales Associate
Creative Custom Surfaces
09.2004 - 01.2005
- Warmly welcomed customers upon approaching counter and placing orders.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
- Professionally answered telephones and responded to customer inquiries.
ER Registeration
Huntsville Hospital
12.2002 - 09.2004
- Assisted with patient admissions and discharges, ensuring a smooth transition between healthcare settings and providing thorough orientation to new patients as needed.
- Facilitated smooth patient admissions by gathering necessary information and coordinating with relevant departments.
- Expedited patient admissions process by gathering essential data from patients upon arrival and accurately entering it into electronic health records systems.
Education
High School Diploma -
Antioch Christian Academy
HuntsvilleSkills
- Accounts receivable
- Data Entry
- Dispute Resolution
- Collections
- Bill Payment and Recordkeeping
- Month-end closing
- AR Aging Reports
- Payment posting
- Cash application
- Billing Software
- Insurance company billing
- Private Insurance Billing
- Billing understanding
- NexGen Medical Billing
- Cyfluent Medical Billing
- Tebra aka Kareo Medical Billing
- Microsoft Word
- Google Docs
- Excel
- Reliability
- Customer Service
Timeline
AR Billing Specialist
Medical Claims Solutions, LLC
01.2017 - Current
Senior Insurance Specialist
Huntsville Hospital Spine and Neuro Center
01.2005 - 05.2018
Sales Associate
Creative Custom Surfaces
09.2004 - 01.2005
ER Registeration
Huntsville Hospital
12.2002 - 09.2004
High School Diploma -
Antioch Christian Academy
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