Amber Turschman
Portsmouth,VA
Summary
I am a hard working individual with experience in several different fields. I strive to go above and beyond in everything I do. I am a reliable person who is always willing to do what it takes to get the job done.
Overview
19
19
years of professional experience
Work History
Lead Teacher
Sandy's Angels Daycare
10.2022 - Current
- I started as a lead teacher in the infant room but I became a floating lead in toddlers, jr preschool, and preschool.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- I plan lessons and incorporate activities for use in all of those classrooms
- I Plan lessons and activities, to be incorporated in all classrooms
- I adapt them to each age group and ensure the core skills are met
- I ensure that my classroom is clean and safe
- I build a rapport with all of the kids and their families
- I answer the door and check children in and out of the classroom
- Following a wellness check
- I stock diapers and wipes
- I log meals
- I keep up to date on all of my training.
Nanny
Private Employers
07.2015 - 06.2017
- Supported children in play activities, meals and snacks, hygiene and socialization
- Organized and cleaned home after activities by picking up toys and straightening up play room
- Played games, worked on puzzles and read books to young children
- Engaged with children on age-appropriate level
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Built positive and nurturing environments to support child social and emotional growth.
Cash Handler/Cashier
JOANN Fabrics And Crafts
04.2012 - 03.2015
- Processed cash, credit and touchless transactions to fulfill customer orders
- Completed transactions, exchanges and returns to support payment processing
- Maintained clean, safe work area in accordance with regulatory and organizational guidelines
- Supported customer service, providing informational resources regarding promotions and sales
- Participated in inventory control and loss-prevention programs to reduce shortage
- A key holder, in charge of opening and closing the store.
- Creating the bank deposits and change orders.
- Determining low stock and ordering products.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Shipment Processor/Cashier/Sales Associate
Old Navy
11.2008 - 04.2012
- Loaded and unloaded trucks
- Verified and noted count and condition of cargo received
- Processed payments and double checked orders
- Used planograms to merchandize the store
- I was in charge of girl's softlines
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Provided customer service both on the floor, and on the register
- Worked the Cash register with accuracy.
- Streamlined shipment processing by implementing efficient sorting and labeling techniques.
- Maintained a safe work environment by adhering to company safety guidelines and proper equipment handling procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Leasing Specialist
The Time Group
12.2007 - 11.2008
- Answered phone calls and emails and responded to questions from prospects quickly and effectively
- Set appointment times for individuals to tour facilities and see available units
- Showed apartments to potential tenants and answered questions regarding community
- Regularly inspected curb appeal of facilities to keep property great shape
- Distributed and followed up on tenant renewal notices
- Conducted property tours with potential rental clients and answered all questions truthfully regarding facility
- Collected, completed and processed lease applications
- Kept accurate records of all resident and tenant correspondence
- Toured property with prospective tenants and provided wealth of information in regards to its key features
- Invited prospects to fill out application upon completion of property tour
- Resolved conflicts between tenants regarding noise, encroachments and parking
- Escalated major issues to property manager for immediate remediation
- Pleasantly greeted visitors to office, asked questions and offered assistance.
Teller
EZ Management
12.2004 - 10.2006
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
- Processed customer transactions promptly, minimizing wait times
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Maintained friendly and professional customer interactions
- Stocked supplies for customers and personal teller station
- Established rapport with new clients to increase satisfaction and loyalty
- Received loan and utility payments, sending funds to correct destinations
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
History -
The Community College of Baltimore County
Catonsville, MDCollege Degree in Early Childhood Education -
Gateway Community College
New Haven, CT05.2024
Skills
- Cooperative Attitude
- Cash Management
- Shipment Procedures
- Bank Deposit Preparation
- Inventory Stocking
- Cash Drawer Management
- Cash Register Operation
- Childcare Techniques
- Courteous with Strong Service Mindset
- Child Development Expertise
- Efficient and Detail-Oriented
- Emotionally Supportive
- Building Customer Trust and Loyalty
- Nannying
- Babysitting
- Toddler Care
- Merchandising
- Inventory Control
- Job Applicant Interviews
- Merchandise Display
- Order Processing
- Inventory Tracking
- Product Merchandising
- Reliable and Responsible
- Attention to Detail
- Adaptable and Flexible
- Store Opening and Closing
- Item Ticketing and Pricing
- Register Opening and Closing
- Staff Support
Timeline
Lead Teacher
Sandy's Angels Daycare
10.2022 - Current
Nanny
Private Employers
07.2015 - 06.2017
Cash Handler/Cashier
JOANN Fabrics And Crafts
04.2012 - 03.2015
Shipment Processor/Cashier/Sales Associate
Old Navy
11.2008 - 04.2012
Leasing Specialist
The Time Group
12.2007 - 11.2008
Teller
EZ Management
12.2004 - 10.2006
History -
The Community College of Baltimore County
College Degree in Early Childhood Education -
Gateway Community College